Hello,

Could you provide URL and temporary wp-admin access?

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Hello,

Have you changed wp-admin access? We can’t log in. Please check.

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Hello,

As we can see, you have activated the theme on .ts***port.com and c*****sky.lk
According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular
If you want to use our theme for a few projects you need to buy a few licenses.

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Hello,

Please watch this video – https://youtu.be/LgzC4iK-j6A
read more about variable products – https://docs.woocommerce.com/document/variable-product/

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Hello,

There is a known issue with the jetpack plugin https://wordpress.org/support/topic/v9-9-breaks-elementor-carousel-image-widget/ They will fix it in the next update we suppose. Follow the instructions from plugin author.

Regards

Hello,

You’re welcome!
It looks like not all custom CSS was imported for the Home page.

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Hello,

Thanks for contacting us.
Please provide temporary wp-admin access and we will help you.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

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Is there anything else we can help you with?

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Hello,

Please read this article – https://www.8theme.com/documentation/xstore/plugins/mail-chimp-form-custom-styles/ here is an example:
https://gyazo.com/193c20ab6ae06baf50fcccb0557db9d8

<div class="et-mailchimp classic-button ecotransport">
	<input type="email" name="EMAIL" placeholder="Enter email" required />
	<input type="submit" value="Subscribe now" />
</div>

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Hello,

This is known issue of the jetpack plugin https://wordpress.org/support/topic/v9-9-breaks-elementor-carousel-image-widget/ They will fix it in the next update we suppose. Follow the instructions from plugin author.

Regards

Hello,

Add the next code in Theme Options > Theme custom CSS > Custom CSS for mobile:

.back-top, .single-product .etheme-sticky-cart {
    display: none;
}

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Hello,

1) Do you mean menu like here https://gyazo.com/0af9aaafba4e532e54036645a9ebd1c8 – or https://gyazo.com/d40d6df5be50fa7cd24ffa694e268259 ?
2) Enable WPBakery for static blocks – https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/ , then edit Footer static block – https://gyazo.com/438946d71d240a71dea460c473f9c8a4

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Hello,

Pages > Edit Shop page > [8theme] Layout options > Breadcrumbs Style > Disable

Regards

This is known issue of the jetpack plugin https://wordpress.org/support/topic/v9-9-breaks-elementor-carousel-image-widget/ They will fix it in the next update we suppose. Follow the instructions from plugin author.

Regards

Hello,

1) Clear cache and check now – https://gyazo.com/05bff44ab6cbde5862950aa16f72a2cc
2) After every update, you need to synchronize translation – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ Sometimes new strings are added, and only after synchronization, you’ll be able to translate new strings or strings that were changed. Not always, but some strings can be missing after the sync and you need to find and translate them one more time, this is independent of us and relates to WP functionality. Also, do a backup of all the files before any update – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Regards