Hello,

Here is what I can see – https://gyazo.com/a3067ae790f92e74abd9c4e14fb240ef
Please clear cache of your browser and check one more time.

Regards

Hi,

On your screenshot I can see untranslated strings, so contact authors of the plugin and ask about assistance, because I’ve checked on a test site and mentioned strings can be translated, for example, using Loco Translate.

Regards

Hello,

Please submit your request here – https://www.8theme.com/taskboard/ If this request takes votes also from other customers then our developers will be able to implement this.

Regards

Hello,

Thanks for the reply.
I’ve passed your request to our technicians. You will be informed once I get any news from them. Please be patient

Regards

Hello,

1/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
2/ Provide temporary FTP access, so we can take a closer look.
3/ Provide server error log and link to your Instagram account

Regards

7/ Check now https://gyazo.com/cbe0ba7d40dd9a7d68d22ec9046ca697

Check now – https://gyazo.com/b5d8dd056232bf777ef4937951ae4b74 > https://gyazo.com/22cd1f8c594a2e9a94c238bd7fd2098e

There is no such list, right now.

Regards

Hello,

We can’t do anything here, because the captcha itself requires a lot of resources, it constantly connects with Google, creates a widget, uploads in style, pictures, scripts, etc.
In this case, speed up the site in next way:
– disable unnecessary plugins via Dashboard > Plugins
– https://gyazo.com/9c09776ec44e357388073873c4de164e – these issues are related to server settings and to your content. Not to theme settings. So, contact your hosting provider to get help with this.
https://wpastra.com/add-expires-headers/
https://kinsta.com/blog/make-fewer-http-requests/
https://wpengine.com/resources/how-to-enable-gzip-compression-for-wordpress/
– In case you need professional help with site optimization you may contact WPKraken team because unfortunately, that is outside the scope of our basic support.

Regards

Hello,

Enable Elementor for static blocks, then create static blocks and select blocks for products via [8theme] Product Options > Additional custom block

Regards

Hello,

Change this “.menu-element” https://gyazo.com/384d0c02bc9f68a15eb2cd293f854ea7 to “custom-menu-element” (without dot).
Then change menu-element in your custom CSS code to: custom-menu-element, for example – https://gyazo.com/8a0b8b2d970807522b5fd71f28606d58

Regards

Hi,

Try to disable “AJAX Add To Cart For Simple And Variable Products” in Theme Options > WooCommerce > Single product page > Single product layout
If this doesn’t help, provide temporary wp-admin and FTP access, so we can check the problem more deeply.

Regards

Hello,

I’ve edited your “Footer – OTC Store Elementor 2” static block. Please clear cache and check the footer now.

Regards

Hello,

Speed Optimization -> Disable Gutenberg Styles.
If this doesn’t help, provide temporary wp-admin and FTP access.

Regards

Hello,

“No products in the cart.” and “Return To Shop” come from the theme, and “Shopping Cart” from the Core plugin. What plugin do you use to translate the site? Try to update translation files – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ , and then find and translate mentioned strings

Regards

Hello,

Thanks for the reply. I’ve passed your question to one of our developers. I will let you know once get any news. Please be patient do not change access.

Regards

Hello,

Enable Elementor for static blocks https://gyazo.com/c44ec88c0bf24793ba441ffb5b5201c6 , then edit Single Product Offers (After Gallery) static block using Elementor > set width 30% for both columns with images – https://gyazo.com/68dde650f871bcc46fa94e28f2f056c9 , Save and check products then.

Regards