Hi. I am using the Royal Theme and my site is very slow and am not sure what else to do
1. I am using Cloudflare
2. Have a cache plugin installed
3. Am using the Tinypng plugin to compress
I went and did a google site speed and it gave me some insights which were quite surprising
See image in Private areaSite URL: hidden Theme version: 6.3.2 WooCommerce version: Latest
Sorry for the delay in answering.
Set administrator role for the user because we can’t access your Dashboard now.
Done. Please try to access again. I have changed the hosting now from hostgator to liquidweb and it is better. But can you please have a look to be sure. I am getting different results for Desktop vs Mob … I mean when I do google speed testing, it gives me higher rating for Desktop than Mobile version
Your site can’t be checked still – https://gyazo.com/db30f04f2602217630d550039de909c4
Please read our documentation – https://www.8theme.com/demo/docs/royal/Troubleshooting/How_to_speed_up_my_website
It was a simple plugin that I had used to block the site until the performance issue gets solved. Now you should see it
I’ve passed your request to our technicians. You will be informed once I get any news from them. Please do not change access.
We can’t do anything here, because the captcha itself requires a lot of resources, it constantly connects with Google, creates a widget, uploads in style, pictures, scripts, etc.
In this case, speed up the site in next way:
– disable unnecessary plugins via Dashboard > Plugins
– https://gyazo.com/9c09776ec44e357388073873c4de164e – these issues are related to server settings and to your content. Not to theme settings. So, contact your hosting provider to get help with this.
– In case you need professional help with site optimization you may contact WPKraken team because unfortunately, that is outside the scope of our basic support.
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