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Viewing 30 posts - 30,661 through 30,690 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2021 at 13:37

    Hello,

    According to the ThemeForest license policy, you can use 1 license for 1 project (dev site, production site, localhost but the same project). Read more – https://themeforest.net/licenses/terms/regular

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2021 at 13:24

    Hello,

    Provide temporary wp-admin access via the Private Content area. We will take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2021 at 13:18

    Hello,

    Have you set border-width? https://prnt.sc/1v0odjg

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2021 at 13:16

    Hello,

    You have 2 headers, for Home and for other pages. For example, check the content of the header on your Shop page.
    To be able to edit the header of Home, go to Theme Options > Header builder > Multiple Headers > edit header for the Front page.
    Here is a video about Multiple headers – https://youtu.be/BpeXfzNwkOc

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2021 at 08:51

    Hello,

    BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information. Use the Private Content area.

    Clear cache and check the single product page now. I’ve changed Breadcrumbs settings via Theme Options > WooCommerce > Single Product builder

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2021 at 07:36

    Hello,

    Sorry for the delay in answering.
    If you face problems with translation, you need to make sure that your translation files are synchronized. Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect translation or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization, you’ll be able to translate new strings or strings that were changed. Also, don’t forget to backup all the files before any update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2021 at 07:31

    Hello,

    1/ We’ve tried to edit a static block and page on your site using Elementor. It works fine – https://prnt.sc/1uzihkj https://prnt.sc/1uzij61 Please try to clear all cache and check one more time.
    2/ Clear cache and check. Here is what we can see – https://prnt.sc/1uzinzk
    3/ Could you, please, provide us with the screenshot of server usage statistics that displays what processes/requests cause the issue?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2021 at 07:22

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2021 at 07:11

    Hello,

    Use External file in Elementor settings to avoid the mentioned issue https://prnt.sc/1saakoy
    Clear cache and check now

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2021 at 06:58

    Hello,

    Try custom CSS code from this topic – https://www.8theme.com/topic/bottom-aligned-products/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2021 at 06:57

    Hello,

    Could you provide temporary wp-admin access?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2021 at 06:51

    Hello,

    Thanks for using our theme.
    Could you provide URL of site, and temporary wp-admin access via the Private content area? We will take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2021 at 06:45

    Hello,

    Use Gayzo or Lightshot screenshot tools to make and share screenshots.
    Have you tried to install plugins manually as was mentioned by Olga?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2021 at 06:39

    Hello,

    Thanks for using our theme.
    Go to Loco translate > Plugins > XStore Core > edit translation of the plugin

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2021 at 06:37

    Hello,

    Go to WooCommerce > Settings > Advanced > Account endpoints > remove endpoint you don’t want to have in the My Account menu.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2021 at 15:14

    Hello,

    Do you want to disable the mentioned text? Describe the desired result in more detail

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2021 at 14:57

    Hello,

    Try to add the next code in Theme Options > Theme custom CSS:

    .header-main .dd-select {
        background-color: transparent !important;
    }
    .header-main .woocommerce-currency-switcher-form .dd-selected {
        padding: 3px 10px 2px 10px;
    }
    .header-main .widget-woocommerce-currency-switcher .widget-title {
        display: none;
    }
    .header-main .dd-selected label {
        color: white;
        margin-bottom: 0;
        font-weight: 400;
    }
    .header-main .dd-pointer-down {
        border-top-color: white;
    }
    .header-main form.woocommerce-currency-switcher-form {
        margin-top: 3px;
    }
    .header-main .wpml-ls-sidebars-languages-sidebar .wpml-ls-current-language>a {
        background-color: #e95d2a !important;
    }
    .header-main .wpml-ls-sidebars-languages-sidebar .wpml-ls-current-language>a {
        color: white !important;
    }
    .header-main .dd-pointer-up {
        border-bottom-color: white !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2021 at 14:11

    Hello,

    Provide temporary wp-admin and FTP access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2021 at 13:04

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2021 at 12:35
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2021 at 12:33

    Hello,

    Edit Product > Product short description. THeme Options > WooCommerce > Shop > Products style > Show Excerpt In Content Product and Excerpt Length (Symbols)
    If this is not what you are looking for, describe it in more detail with screenshots. Use Gayzo or Lightshot screenshot tools to make and share screenshots.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2021 at 12:03

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2021 at 10:22

    Hello,

    1/ I do not see the problem – https://prnt.sc/1ulv16b Please provide URL of product with the problem.
    2/ https://prnt.sc/1ulv58y
    3/ Please check from a real mobile device, not the emulator.
    4/ Describe your request in more detail.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2021 at 09:58
    .ibox-text p {
      display:none;
    }
     .icon-image img {
      margin-bottom:10px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2021 at 09:51

    Home page only

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2021 at 09:33

    Go to Pages > edit Shop > remove the image from here – https://prnt.sc/1ulghim
    OR add the next code in Theme Options > Theme custom CSS:

    .page-heading {
        background-image: none !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2021 at 09:28

    Hello,

    We’ve checked your site and the Header builder works fine – https://prnt.sc/1ulp808
    Try to update your browser, disable additional browser extensions, and clear cache.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2021 at 09:13

    Hello,

    Theme Options > Header builder > Contacts element > delete elements and add them from scratch

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2021 at 09:10

    Hello,

    Glad to provide the support for such a grateful buyer 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2021 at 08:34

    Hello,

    Add this code in Theme Options > Theme custom CSS > Mobile:

    .home .ibox-text p {
      display:none;
    }
    .home .icon-image img {
      margin-bottom:10px;
    }

    Regards

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    Viewing 30,690 results - 30,661 through 30,690 (of 68,231 total)
Viewing 30 posts - 30,661 through 30,690 (of 68,231 total)
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