Forum Replies Created

Viewing 30 posts - 1,531 through 1,560 (of 11,542 total)
  • Avatar: Robert Hall
    Robert Hall
    Participant
    June 27, 2016 at 10:20

    Hello,

    Please try to disable third-party plugins one by one, some of them caused issue.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 25, 2016 at 10:17

    Hello,

    1) Please add this code in style.css of the Child Theme.

    .single-product .label-icon {
        z-index: 10000;
    }

    2)

    i found review star label should also appear on the single product image, on the right top corner, but i could not load mine on it either.

    Its working now. See screenshot: http://prntscr.com/bktgqp

    3)

    Additionally, how to make the star look bigger and change to other color, e.g red, yellow, rather than light gray now??

    In this case you should edit the star.png file with your own style then upload the file via FTP into wp-content/themes/blanco/woocommerce/images/ folder.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 25, 2016 at 08:59

    Hello,

    Please try to add this code in Global Custom CSS.

    .woocommerce-message{
    z-index: 1;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 25, 2016 at 08:14

    Hello,

    Please use this code in Theme Options > Custom CSS > Global Custom CSS:

    .sku_wrapper{
       display: none !important;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 25, 2016 at 08:12

    Hello,

    Please try to add this code in Theme Options->Custom CSS->Global Custom CSS

    .category-description {
        display: none;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 25, 2016 at 08:09

    Hello,

    There are two pages where ‘One page navigation’ option was enabled. I’ve just disabled the option and it’s working now. Please clear cache and check the issue.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 25, 2016 at 07:47

    Hello,

    Is that happened after update WooCommerce plugin to latest version?

    Also we recommend you revert back to the old Woocommerce plugin till the theme update is released.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 25, 2016 at 07:32

    Hello,

    We’re glad to hear that you found solution.
    If you have any questions feel free to contact us.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 25, 2016 at 07:18

    Hello,

    yes, you can. Also we recommend you to make backup of the site before update.

    If you’ll have any issues again then provide us with wp-admin and FTP credentials in Private Content and we’ll help you with update.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 25, 2016 at 07:14

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 24, 2016 at 14:11

    Hello,

    We recommend you revert back to the old Woocommerce plugin till the theme update is released.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 24, 2016 at 13:11

    Hello,

    You’re welcome!
    If you have any questions please feel free to contact us.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 24, 2016 at 12:19

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 24, 2016 at 11:48

    Hello,

    Navigate to Dashboard->Settings->Reading and set 12 items for Blog pages show at most option

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 24, 2016 at 09:27

    Hello,

    Theme should be updated in 1-2 weeks.

    We don’t recommend to update Woocommerce plugin till the theme update is released.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 24, 2016 at 09:22

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 24, 2016 at 07:50

    Hello,

    Please navigate to Dashboard->Theme Options->Blog Layout and set the value for Excerpt length (words)

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 24, 2016 at 07:39

    Hello,

    I’ve added this code in Custom CSS for mobile. Please check the bag icon.

    .cart-bag .ico-sum {
        background-color: #fff !important;
    }
    .ico-sum:before {
        background-color: #fff;
        border-color: #fff !important;
    }
    .ico-sum:after {
        background-color: #fff !important;
    }
    .shopping-cart-widget .cart-summ .shop-text, .shopping-cart-widget .cart-summ .total, .header-type-18 .navbar-right .navbar-right .shop-text {
        font-size: 12px;
    }
    .shop-text{
        position: absolute;
        left: -60px;
        top: -10px;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 24, 2016 at 07:19

    I’ve disabled the Ajax “Add To Cart” option in Theme Options->Single Product Page. Please check it now.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 24, 2016 at 06:59

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 23, 2016 at 15:15

    Hello,

    Is it started after woocommerce update?

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 23, 2016 at 13:15

    Hello,

    You’are welcome! Maybe you not added products inside category or just needs to recreate product.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 23, 2016 at 12:28

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 23, 2016 at 12:27

    Hello,

    You’re welcome!
    If you have any questions please feel free to contact us.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 23, 2016 at 12:26

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 23, 2016 at 12:26

    Hello,

    I’ve just created the test product and added it inside Tane category. Please check it.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 23, 2016 at 10:19

    Hello,

    Navigate to Dashboard->Visual Composer->Role Manager->Post Types->Custom and select all of them.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 23, 2016 at 10:17

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 23, 2016 at 09:01

    Approximately in 1-2 weeks. Sorry for the inconvenience.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 23, 2016 at 08:46

    Hello,

    1) Try to disable “Hard Crop” option in Woocommerce > Settings > Products > Display. Then regenerate thumbnails https://wordpress.org/extend/plugins/regenerate-thumbnails/ .

    2) Please provide us with link to the page and wp-admin access in Private Content.

    3) You can change the logo in Dashboard->Theme Options->Header->Logo image.

    Regards,
    Robert Hall

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Viewing 30 posts - 1,531 through 1,560 (of 11,542 total)
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