Menu issues - by lunarickcanez - on WordPress WooCommerce support

This topic has 7 replies, 3 voices, and was last updated 7 years, 10 months ago ago by Robert Hall

  • Avatar: lunarickcanez
    lunarickcanez
    Participant
    June 22, 2016 at 02:03

    Greetings. I installed the latest wordpress update and now the links on my menu don’t work. I can right click to access, but not with one click. I tried loading a previous xml file, create a new menu, shut off various plug ins, still not working. Any assistance would be helpful. Website is fermatamediagroup.com

    Thank you

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 22, 2016 at 10:53

    Hello,

    Please provide FTP credentials.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: lunarickcanez
    lunarickcanez
    Participant
    June 22, 2016 at 16:43

    Hello. Here is the info you requested. Please contact me if you need anything further.
    Thank you for your attention!

    Rick

    Please, contact administrator
    for this information.
    Avatar: lunarickcanez
    lunarickcanez
    Participant
    June 22, 2016 at 16:47

    You may need this too…

    Rick

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    June 22, 2016 at 20:17

    Hello,

    I’ve disabled the ‘One page navigation’ option for all pages that you added to menu and it’s working fine now. Please check.

    Regards,
    Robert Hall

    Avatar: lunarickcanez
    lunarickcanez
    Participant
    June 25, 2016 at 03:01

    Hello Robert. It seems to work for a few clicks and then reverts back to not being able to click thru. I’ve tried on different browsers, computers. Still not working right consistently.
    I’ve disabled some plug ins as well. No success.

    Thank you
    Rick

    Avatar: Robert Hall
    Robert Hall
    Support staff
    June 25, 2016 at 08:09

    Hello,

    There are two pages where ‘One page navigation’ option was enabled. I’ve just disabled the option and it’s working now. Please clear cache and check the issue.

    Regards,
    Robert Hall

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