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Problem category product in shop - by sebdicam

This topic has 6 replies, 3 voices, and was last updated 7 years, 10 months ago ago by Robert Hall

sebdicam

Participant

June 23, 2016 at 11:27

Hello,

On link in private content, normaly, i have to have 2 categories: “Vahine” and “Tane”.
But when i put “Tane” in category management, it doesn’t appear on my shop.
These 3 categories appears actually here are “Chevalières classiques, chevalières édition limitée and plaque Aito” should they should be in “Tane”.
What is the problem?
Thank you.

Sébastien

Please, contact administrator
for this information.

#130824 Copied

5 Answers

Jack Richardson

Support staff

June 23, 2016 at 12:05

Hello,

The “Tane” category isn’t displayed on shop page because there are no products http://prntscr.com/bjyn8h
Also if you want to place the “Chevalières classiques, chevalières édition limitée and plaque Aito” categories to “Tane” you need to choose appropriate parent category for them http://prntscr.com/bjyoh4

Best regards,
Jack Richardson.

#130830 Copied

sebdicam

Participant

June 23, 2016 at 12:13

Hello,

Thank you for your answer.
I know, i put them off because we don’t see inside “Tane” category.

Look, now i put “plaque Aito” inside “Tane”, we don’t see both of them.
Any suggestion?
Thank you
Sébastien

#130832 Copied

Robert Hall

Support staff

June 23, 2016 at 12:26

Hello,

I’ve just created the test product and added it inside Tane category. Please check it.

Regards,
Robert Hall

#130836 Copied

sebdicam

Participant

June 23, 2016 at 12:36

Hello,

Great, that’s works! Thank you. But i don’t understand what’s happened.

Have a nice day.
Sébastien

#130845 Copied

Robert Hall

Support staff

June 23, 2016 at 13:15

Hello,

You’are welcome! Maybe you not added products inside category or just needs to recreate product.

Regards,
Robert Hall

#130849 Copied
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