Forum Replies Created

Viewing 30 posts - 1,351 through 1,380 (of 11,542 total)
  • Avatar: Robert Hall
    Robert Hall
    Participant
    July 30, 2016 at 07:55

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 29, 2016 at 16:11

    Navigate to your Firebase account -> Auth -> Setting up a web application and you’ll see all credentials there. See screenshot: http://prntscr.com/bz3r05

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 29, 2016 at 14:52

    Hello,

    You can change the “Read More” button in the
    \wp-content\themes\woopress\woocommerce\content-product_cat.php file.

    Also we recommend you to make change in the Child Theme
    https://codex.wordpress.org/Child_Themes

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 29, 2016 at 14:40

    Hello,

    I’ve changed the hover effect to “Swap” in product element setting and Theme Options->E-commerce->Product Page layout->Product Image Hover.

    To enable the chat plugin you should set the needed configuration in Live Chat->Options as Site Info and Integrations. See screenshot: http://prntscr.com/bz2k3j

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 29, 2016 at 14:03

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 29, 2016 at 13:43

    The issue happened because you selected the Shop page->Helen in WooCommerce->Setting->Products->Display then disabled the sidebar for this page (http://prntscr.com/bz1sbr). Please check it.

    Also you should disable the Full Width option in 8theme Options->E-Commerce->Product Page Layout.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 29, 2016 at 13:07

    Hello,

    Please provide us with FTP credentials in Private Content.

    Also make full backup of the site and we’ll try to reupload theme.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 29, 2016 at 12:34

    Please try to add the following code in Theme Options->Custom CSS->Custom CSS for mobile.

    #etheme-popup div {
        min-width: initial !important;
    }
    #etheme-popup {
        height: 400px !important;
    }
    

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 29, 2016 at 12:28

    Hello,

    Yes, you can update.

    Also we recommended to make backup of the site before update to avoid any problems.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 29, 2016 at 12:26

    Sorry, but we don’t have such feature in our theme to add label to the Product Category list in the sidebar.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 29, 2016 at 12:21

    Hello,

    As I see you’ve already added code in Child Theme and it’s working great. http://prntscr.com/bz0tp8

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 29, 2016 at 10:56

    Hello,

    Please clear cache and check it now.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 29, 2016 at 10:00

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 29, 2016 at 08:47

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 29, 2016 at 08:05

    Hello @frmaninc,

    You should make all changes in the Child Theme to avoid any problems after updating theme to the latest version.
    https://codex.wordpress.org/Child_Themes

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 29, 2016 at 08:03

    Hello @quorumlab,

    you can download the latest version at this link:
    https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976
    login with your Envato account and go to download area.

    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.

    Don’t forget to make backup of the site before update.

    Here is video tutorial how to update theme.
    https://www.youtube.com/watch?v=KdWESIIPU1k
    (it’s for Legenda theme but the process is the same).

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 29, 2016 at 07:59

    Hello,

    Please provide us with FTP credentials in Private Content.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 29, 2016 at 07:58

    Hello,

    I’ve just checked it and shop link is working great. See screenshot: http://prntscr.com/byy0w7

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 29, 2016 at 07:56

    Hello,

    Please provide us with FTP credentials in Private Content.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 29, 2016 at 07:40

    Hello,

    As I see the slider is visible and menu working fine in mobile view. Please clear all cache and check the issue again. Thanks!

    Slider – http://prntscr.com/byxuqt
    Menu – http://prntscr.com/byxuwo

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 29, 2016 at 07:34

    Hello,

    Please try to download the theme again.
    https://themeforest.net/item/idstore-responsive-multipurpose-ecommerce-theme/4792186

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 28, 2016 at 15:40

    Is there a way I can add a href into the line:

    You can try to add tag as on sreenshot: http://prntscr.com/byndkp

    Also, how come in my footer, there’s content in these widget fields despite them being empty on the backend settings?

    We used a demo footer there. You can add some widget there (as described in our documentation: https://www.8theme.com/demo/docs/idstore/index.html#!/widgets) to replace them.

    To disable the breadcrumbs row use this code in custom.css file.

    .breadcrumbs {
        display: none;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 28, 2016 at 13:50

    Hello,

    Try to add this code in custom.css file

    .effect-1 .mask {
        display: none;
    }

    Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.
    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 28, 2016 at 12:14

    Hello,

    Did you make changes in original theme files?

    Also please make full backup of the site and provide us with FTP credentials in Private Content.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 28, 2016 at 08:00

    Hello,

    We’re glad to hear that your issue solved.
    If you have any questions feel free to contact us.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 28, 2016 at 07:12

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 28, 2016 at 07:08

    Hello,

    Try to add this code in Global Custom CSS.

    .fixed-header .menu-main-container{
        text-align: center;
        padding: 15px 0 0px;
    }
    .fixed-header .menu{
        display: inline-block;
        vertical-align: middle;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 27, 2016 at 18:39

    Hello,

    The issue happened because you’ve added this code in Child Theme. Please check it.

    .open-video-popup {
        width: 450px !important;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 27, 2016 at 17:30

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 27, 2016 at 17:29

    Hello,

    In this case you need change the Blog Layout to Grid in Dashboard->Theme Options->Blog Layout.

    Regards,
    Robert Hall

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Viewing 30 posts - 1,351 through 1,380 (of 11,542 total)
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