Not showing sidebar in category page product

This topic has 6 replies, 2 voices, and was last updated 7 years, 9 months ago ago by Robert Hall

  • Avatar: Greta
    Greta
    Participant
    July 29, 2016 at 12:40

    not showing a sidebar in the category page product. I use the widget but don’t see anything. What can i do?
    thanks

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    July 29, 2016 at 13:07

    Hello,

    Please provide us with FTP credentials in Private Content.

    Also make full backup of the site and we’ll try to reupload theme.

    Regards,
    Robert Hall

    Avatar: Greta
    Greta
    Participant
    July 29, 2016 at 13:19

    backup you do it? because I do not know if I am able. I will lose my job done so far?

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    July 29, 2016 at 13:43

    The issue happened because you selected the Shop page->Helen in WooCommerce->Setting->Products->Display then disabled the sidebar for this page (http://prntscr.com/bz1sbr). Please check it.

    Also you should disable the Full Width option in 8theme Options->E-Commerce->Product Page Layout.

    Regards,
    Robert Hall

    Avatar: Greta
    Greta
    Participant
    July 29, 2016 at 13:59

    Ok, now it’s ok…thanks

    Avatar: Robert Hall
    Robert Hall
    Support staff
    July 29, 2016 at 14:03

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

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The issue related to '‘not showing sidebar in category page product’' has been successfully resolved, and the topic is now closed for further responses

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