Replies by Robert Hall | 8theme forum

Forum Replies Created

Viewing 30 posts - 7,201 through 7,230 (of 11,542 total)

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Robert Hall

Participant

April 11, 2015 at 09:23

Hello,

You’re welcome!

Regards,
Robert Hall.

#56340 Copied In reply to: Row Separator available in Ultimate Addons

Robert Hall

Participant

April 11, 2015 at 09:22

Hello,

1) You can try to use @font-face to add new font-family. Please read more here:
http://www.w3schools.com/cssref/css3_pr_font-face_rule.asp
https://css-tricks.com/snippets/css/using-font-face/
2) First you need to disable demo footer blocks in Theme Options->General then create footer manually. Read more here:
https://www.8theme.com/demo/docs/royal/index.html#!/9_footer
Also please watch video tutorial:
https://www.youtube.com/watch?v=KWAQRXZXsaw
To get the same page like in demo you need use following shortcode [ess_grid alias="even_grid_johnson"] See screenshot: http://prntscr.com/6scjph
3) You can create this page manually with your content in Pages->Add new.

Regards,
Robert Hall.

#56339 Copied In reply to: Few issues

Robert Hall

Participant

April 11, 2015 at 08:24

Hello,

To get workable anchor links you need add to section, some block with ID like <div id="anchor"></div>then add link like <a href="#anchor"></a> which will be send to your section above.

Regards,
Robert Hall.

#56331 Copied In reply to: Anchor Section

Robert Hall

Participant

April 11, 2015 at 07:50

Hello,

Here is video tutorial how to update theme. The process is identical for updating plugins, but the changes need to do in Plugins folder via FTP.
https://www.youtube.com/watch?v=KdWESIIPU1k

Regards,
Robert Hall.

#56328 Copied In reply to: Updating Plugins

Robert Hall

Participant

April 11, 2015 at 07:36

Hello,

Please update theme to the latest version.
http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
Also check your plugins version. Must be the latest.
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

#56326 Copied In reply to: Wishlist page not loading

Robert Hall

Participant

April 11, 2015 at 07:33

Hello,

Could you please clarify with more details?
What are you trying to achieve?
Maybe provide screenshot for our better understanding and highlight what exactly you want.

Regards,
Robert Hall.

#56325 Copied In reply to: Row Separator available in Ultimate Addons

Robert Hall

Participant

April 11, 2015 at 07:31

Hello,

Sorry, it’s not pissible.

Regards,
Robert Hall.

#56324 Copied In reply to: Page with Both Sidebars

Robert Hall

Participant

April 11, 2015 at 07:31

Hello,

You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.
After updating please try to disable third-party plugins and check the issue.

Regards,
Robert Hall.

#56323 Copied In reply to: Nothing happens when visitor clicks Add to Cart button

Robert Hall

Participant

April 11, 2015 at 07:23

Hello,

1) You need select Portfolio Template in Pages->My Projects->Edit (I already did it). Other setting to potfolio page to can do in Dashboard->Blanco->Portfolio.
2) You need add code in Home Page Sidebar. Please read more in our documentation:
https://www.8theme.com/demo/docs/blanco/index.html#!/widgets
3) You can find code for this banner in Pages->Home Page-Edit. See screenshot: http://prntscr.com/6sbsb5
4) In Home Page you has shortcode [etheme_new title="Latest Products" ]. Now you need select some products as “new” in Products->select product->edit. See screenshot: http://prntscr.com/6sbttc
5) Please read more here:
https://www.8theme.com/demo/docs/blanco/index.html#!/widgets
6) Please provide us with FTP credentials in Private Content.

Regards,
Robert Hall.

#56321 Copied In reply to: Display portfolio page, edit banner under layer slider, and edit footer

Robert Hall

Participant

April 11, 2015 at 07:04

Hello,

I added code on Home Page in Dashboard->Pages->Home Page->edit. Please see screenshot: http://prntscr.com/6sbqqi

Regards,
Robert Hall.

#56320 Copied In reply to: Help with layerslider error message

Robert Hall

Participant

April 11, 2015 at 07:02

Hello,

Sorry, but your credentials isn’t correct. Please provide us again.

Regards,
Robert Hall.

#56319 Copied In reply to: Contact Form

Robert Hall

Participant

April 11, 2015 at 06:57

Hello,

You’re welcome!

Regards,
Robert Hall.

#56318 Copied In reply to: Site Randomly Reverted to Theme Defaults

Robert Hall

Participant

April 10, 2015 at 15:40

Hello,

You’re welcome!

Regards,
Robert Hall.

#56253 Copied In reply to: Error: jCarousel and arrow down/arrow up problem on product pictures

Robert Hall

Participant

April 10, 2015 at 15:39

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

#56252 Copied In reply to: can I make the icons clickable to another page?

Robert Hall

Participant

April 10, 2015 at 14:43

I’ve added shortcode for slider [layerslider id="2"] to Home Page and it’s working good. Please check.

Regards,
Robert Hall.

#56232 Copied In reply to: Help with layerslider error message
Robert Hall

Participant

April 10, 2015 at 14:39
Hello,

I’ve added following code in custom.css file. Please clean all cache and check.

@media (max-width: 1200px){ .et_section.parallax-section { background-size: cover !important; } }

Regards,
Robert Hall.
#56230 Copied In reply to: Issue using parallax effect / responsiveness
Robert Hall

Participant

April 10, 2015 at 14:19

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

#56221 Copied In reply to: Help with layerslider error message

Robert Hall

Participant

April 10, 2015 at 13:45

Try to disable third-party plugins, maybe one of them caused issue.

Regards,
Robert Hall.

#56213 Copied In reply to: How to insert videos on portfolio

Robert Hall

Participant

April 10, 2015 at 13:18

Hello,

Sorry, but these permissions are not given opportunity to see what plugins are you using.

Regards,
Robert Hall.

#56206 Copied In reply to: How to insert videos on portfolio

Robert Hall

Participant

April 10, 2015 at 13:14

Hello,

This code constantly shows “Add to cart” and you don’t need choose color of the product to see the button. http://prntscr.com/6rzc1c

Regards,
Robert Hall.

#56203 Copied In reply to: Jumping 'Add to Cart' and Wishlist' in variable products

Robert Hall

Participant

April 10, 2015 at 12:25

What version of the Royal theme you’re using?
Also check your plugins. Must be the latest versions.
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

#56194 Copied In reply to: How to insert videos on portfolio

Robert Hall

Participant

April 10, 2015 at 12:23

Hello,

Sorry, but we don’t have such feature in our theme.
You can try to use some third-party plugin to implement such functionality.

Regards,
Robert Hall.

#56193 Copied In reply to: Adding more info to Woocommercecategory page

Robert Hall

Participant

April 10, 2015 at 12:14

Hello,

Please provide us with full permissions to admin panel.

Regards,
Robert Hall.

#56190 Copied In reply to: How to insert videos on portfolio

Robert Hall

Participant

April 10, 2015 at 11:48

Try to use Video player via Visual Composer plugin (edit portfolio->backend editor->add element). Please see screenshot: http://prntscr.com/6ryk0f

Regards,
Robert Hall.

#56182 Copied In reply to: How to insert videos on portfolio
Robert Hall

Participant

April 10, 2015 at 11:00
Hello,

To change menu background you can use this code in custom.css file

.header-wrapper .menu-wrapper{ background-color: #E72727; }

I’ve checked letter in FireFox and it’s looking fine. See screenshot: http://prntscr.com/6ry5he
Please update your browser to the latest version and clean cache.

Regards,
Robert Hall.
#56174 Copied In reply to: Three questions – about menu color, font and currency buttons
Robert Hall

Participant

April 10, 2015 at 10:55

Hello,

Please provide us with link to the page and wp-admin access in Private Content.

Regards,
Robert Hall.

#56172 Copied In reply to: How to insert videos on portfolio

Robert Hall

Participant

April 10, 2015 at 10:04

Hello,

This element works only in custom pages, not on pages like shop, blog, portfolio or other default pages of our theme.
As a variant you can create some page then add Video player element via Visual Composer plugin and below add shortcode [portfolio]. See screenshot: http://prntscr.com/6rxssx

Regards,
Robert Hall.

#56159 Copied In reply to: How to insert videos on portfolio

Robert Hall

Participant

April 10, 2015 at 09:57

Hello,

You can find this code in themes/idstore/code/woo.php on line 487

Regards,
Robert Hall.

#56158 Copied In reply to: Fatal error: Call to undefined method WooCommerce::wc_get_image_size()

Robert Hall

Participant

April 10, 2015 at 09:28

Hello,

Sorry, but we don’t provide support for third-party plugins and we don’t guarantee full compatibility with them.

Regards,
Robert Hall.

#56148 Copied In reply to: Error: jCarousel and arrow down/arrow up problem on product pictures

Robert Hall

Participant

April 10, 2015 at 09:25

Hello,

In this case you need contact to WooCommerce support team and their specialists will look at your request more deeply.

Regards,
Robert Hall.

#56145 Copied In reply to: Add column in orders details
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7,201–7,230 of 11,542 posts

Viewing 30 posts - 7,201 through 7,230 (of 11,542 total)

← 1 2 3 … 240 241 242 … 383 384 385 →

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