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Wishlist page not loading - by sus2k - on WordPress WooCommerce support

This topic has 9 replies, 4 voices, and was last updated 9 years ago ago by Brian Johnson

sus2k

Participant

April 11, 2015 at 02:24

My wishlist doesn’t seem to load or work… I’m not too sure what the problem is?

Also, how come when my website loads, then when you minimum or scale the browser the content disappears??

Thanks

Please, contact administrator
for this information.

#56311 Copied Theme version: 1.2 WooCommerce version: 2.3.5

8 Answers

Robert Hall

Support staff

April 11, 2015 at 07:36

Hello,

Please update theme to the latest version.
http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
Also check your plugins version. Must be the latest.
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

#56326 Copied

sus2k

Participant

April 12, 2015 at 09:40

Hi,

Its not working………… All plugins are updated.

Also there is a few question to this topic. Only one was answered..

#56400 Copied

Eva Kemp

Support staff

April 12, 2015 at 14:52

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.
When you resize browser window you should reload a site page. Check your site on mobile devices.

Regards,
Eva Kemp.

#56446 Copied

sus2k

Participant

April 13, 2015 at 08:44

Wordpress Admin and FTP access created. Refer to private content.

Thanks

Please, contact administrator
for this information.

#56485 Copied

Robert Hall

Support staff

April 13, 2015 at 10:35

Hello,

You’re using old theme version. Please update to the latest like in video tutorial above.
Don’t forget to make backup your site before updating.
After please update plugins like a Essential Grid, Ultimate Addons for Visual Composer, WooCommerce, YITH WooCommerce Wishlist.

Regards,
Robert Hall.

#56497 Copied

sus2k

Participant

April 13, 2015 at 10:59

Robert,

I followed the youtube video countless times trying to replacing the entire folder with woopress 1.4. It is not updating. I’m not sure why its not updating. It still shows 1.2

#56506 Copied

sus2k

Participant

April 13, 2015 at 12:13

Hi Robert,

I manage to update the Theme via FTP and plugins. The Wishlist still doesn’t not work.

#56518 Copied

Brian Johnson

Member

April 13, 2015 at 13:51

Hello

I have removed wishlist.php from wp-content/themes/woopress/woocommerce and now wishlist is showing. You may delete and reupload woopress/woocommerce folder because it may still contain some old data from previous versions which causes the issue above.

With best regards
Brian Johnson

#56532 Copied
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