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Contact Form - by scott ritchie - on WordPress WooCommerce support

This topic has 15 replies, 4 voices, and was last updated 8 years, 12 months ago ago by Brian Johnson

scott ritchie

Participant

April 4, 2015 at 03:05

Hi –

I’ve attempted to modify the code inside the contacts.php file through a child overwrite and a parent overwrite however the contact form template does not seem to be sourcing its info from this file.

Could someone please point me to the location of the contact form code so i can make changes to the php.

thx.
scott

#54662 Copied Theme version: 2.6.3 WooCommerce version: newest

14 Answers

Eva Kemp

Support staff

April 4, 2015 at 09:23

Hello,

Please provide us with wp-admin panel and FTP credentials and specify what exactly you want to change in contact form.

Thank you.
Regards,
Eva Kemp.

#54684 Copied

scott ritchie

Participant

April 5, 2015 at 02:37

Thx for the offer. Can’t you just tell me where the Contact Form html is being sourced from. If it’s getting sourced from the contacts.php page i’ll troubleshoot.

#54760 Copied

Eva Kemp

Support staff

April 6, 2015 at 09:48

Hello,

Contact form is loaded from the template contacts.php in wp-content/themes/legenda directory.
To help you we need to check what issue is there, so please provide us with FTP and wp-admin panel credentials.

Thank you.
Regards,
Eva Kemp.

#54816 Copied

scott ritchie

Participant

April 8, 2015 at 03:18

thx for the help.

Please, contact administrator
for this information.

#55477 Copied

Eva Kemp

Support staff

April 8, 2015 at 10:16

Hello,

Please provide us with wp-admin panel credentials as well.

Thank you.
Regards,
Eva Kemp.

#55546 Copied

scott ritchie

Participant

April 11, 2015 at 02:15

see below

Please, contact administrator
for this information.

#56310 Copied

Robert Hall

Support staff

April 11, 2015 at 07:02

Hello,

Sorry, but your credentials isn’t correct. Please provide us again.

Regards,
Robert Hall.

#56319 Copied

scott ritchie

Participant

April 11, 2015 at 19:41

see below.

Please, contact administrator
for this information.

#56375 Copied

Eva Kemp

Support staff

April 12, 2015 at 11:04

Hello,

Sorry, but we still can’t log in.
Please check the login details.

Thank you.
Regards,
Eva Kemp.

#56426 Copied

scott ritchie

Participant

April 17, 2015 at 02:21

this one works.

Please, contact administrator
for this information.

#57587 Copied

scott ritchie

Participant

April 23, 2015 at 01:00

Wanted to keep this thread alive. Pls help, see above.

#58871 Copied

Brian Johnson

Member

April 23, 2015 at 16:32

Hello

Sorry. We cannot access ftp file structure. Please check ftp credentials. You may use FileZilla client or similar software.

With best regards
Brian Johnson

#59216 Copied

scott ritchie

Participant

April 24, 2015 at 01:54

credentials readded below

Please, contact administrator
for this information.

#59335 Copied

Brian Johnson

Member

April 25, 2015 at 09:16

Hello

Please check the credentials you gave us or create a new. We cannot login to the wp-admin panel and ftp as well.

With best regards
Brian Johnson

#59644 Copied
Tagged: contact form, easy setup, responsive design, seo friendly, user friendly, woocommerce, wordpress
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