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Help with layerslider error message - by liiloodesigns

This topic has 8 replies, 3 voices, and was last updated 9 years ago ago by Robert Hall

liiloodesigns

Participant

April 10, 2015 at 14:06

I just installed the Blanco Theme (3.0) on my new site at http://liiloodesigns.com/ and I’m having some problems with getting the layerslider to work.

Currently the site shows an error message where the layerslider is supposed to be displayed : [LayerSliderWP] Slider not found

I’m pretty sure this is because I need to update the slider ID (aka <?php layerslider(2) ?>) somewhere in one of the Blanco theme templates, but I have no idea which template to go to. I tried looking in the header template editor, the footer template editor, and the page template editor, but so far no success.

Can you point me in the right direction?

Cheers

Mark

#56216 Copied Theme version: 3.0

7 Answers

Robert Hall

Support staff

April 10, 2015 at 14:19

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

#56221 Copied

liiloodesigns

Participant

April 10, 2015 at 14:24

Hi Robert

Admin details included. Could you please update me on what you do to fix the issue? I would like to be able to solve the issue myself in the future 🙂

Cheers

Mark

Please, contact administrator
for this information.

#56222 Copied

Brian Johnson

Member

April 10, 2015 at 14:36

Hello

Sorry. We are unable to login with credentials you gave to us. Pleas check them.

With best regards
Brian Johnson

#56228 Copied

liiloodesigns

Participant

April 10, 2015 at 14:39

My sincere apologies. Correct credentials added.

Please, contact administrator
for this information.

#56231 Copied

Robert Hall

Support staff

April 10, 2015 at 14:43

I’ve added shortcode for slider [layerslider id="2"] to Home Page and it’s working good. Please check.

Regards,
Robert Hall.

#56232 Copied

liiloodesigns

Participant

April 11, 2015 at 02:41

Great! It works now. But I still can’t locate the template where you entered the code. If I go to appearance – editor and look through all the templates for the Blanco theme, I cannot find any “homepage” theme.

Could you explain exactly where you entered the shortcode for slider [layerslider id=”2″] ??

I really appreciate your help on this!

Cheers

Mark

#56312 Copied

Robert Hall

Support staff

April 11, 2015 at 07:04

Hello,

I added code on Home Page in Dashboard->Pages->Home Page->edit. Please see screenshot: http://prntscr.com/6sbqqi

Regards,
Robert Hall.

#56320 Copied
Tagged: error, help, layerslider, message, templates, woocommerce, wordpress
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