Hello,
You’re welcome!
Regards,
Robert Hall.
Hello,
You’re welcome!
Regards,
Robert Hall.
Hello,
1) You can try to use @font-face to add new font-family. Please read more here:
http://www.w3schools.com/cssref/css3_pr_font-face_rule.asp
https://css-tricks.com/snippets/css/using-font-face/
2) First you need to disable demo footer blocks in Theme Options->General then create footer manually. Read more here:
https://www.8theme.com/demo/docs/royal/index.html#!/9_footer
Also please watch video tutorial:
https://www.youtube.com/watch?v=KWAQRXZXsaw
To get the same page like in demo you need use following shortcode [ess_grid alias="even_grid_johnson"] See screenshot: http://prntscr.com/6scjph
3) You can create this page manually with your content in Pages->Add new.
Regards,
Robert Hall.
Hello,
To get workable anchor links you need add to section, some block with ID like <div id="anchor"></div>then add link like <a href="#anchor"></a> which will be send to your section above.
Regards,
Robert Hall.
Hello,
Here is video tutorial how to update theme. The process is identical for updating plugins, but the changes need to do in Plugins folder via FTP.
https://www.youtube.com/watch?v=KdWESIIPU1k
Regards,
Robert Hall.
Hello,
Please update theme to the latest version.
http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
Also check your plugins version. Must be the latest.
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.
Regards,
Robert Hall.
Hello,
Could you please clarify with more details?
What are you trying to achieve?
Maybe provide screenshot for our better understanding and highlight what exactly you want.
Regards,
Robert Hall.
Hello,
Sorry, it’s not pissible.
Regards,
Robert Hall.
Hello,
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.
After updating please try to disable third-party plugins and check the issue.
Regards,
Robert Hall.
Hello,
1) You need select Portfolio Template in Pages->My Projects->Edit (I already did it). Other setting to potfolio page to can do in Dashboard->Blanco->Portfolio.
2) You need add code in Home Page Sidebar. Please read more in our documentation:
https://www.8theme.com/demo/docs/blanco/index.html#!/widgets
3) You can find code for this banner in Pages->Home Page-Edit. See screenshot: http://prntscr.com/6sbsb5
4) In Home Page you has shortcode [etheme_new title="Latest Products" ]. Now you need select some products as “new” in Products->select product->edit. See screenshot: http://prntscr.com/6sbttc
5) Please read more here:
https://www.8theme.com/demo/docs/blanco/index.html#!/widgets
6) Please provide us with FTP credentials in Private Content.
Regards,
Robert Hall.
Hello,
I added code on Home Page in Dashboard->Pages->Home Page->edit. Please see screenshot: http://prntscr.com/6sbqqi
Regards,
Robert Hall.
Hello,
Sorry, but your credentials isn’t correct. Please provide us again.
Regards,
Robert Hall.
Hello,
You’re welcome!
Regards,
Robert Hall.
Hello,
You’re welcome!
Regards,
Robert Hall.
Hello,
Please provide us with wp-admin access in Private Content.
Regards,
Robert Hall.
I’ve added shortcode for slider [layerslider id="2"] to Home Page and it’s working good. Please check.
Regards,
Robert Hall.
Hello,
I’ve added following code in custom.css file. Please clean all cache and check.
@media (max-width: 1200px){
.et_section.parallax-section {
background-size: cover !important;
}
}
Regards,
Robert Hall.
Hello,
Please provide us with wp-admin access in Private Content.
Regards,
Robert Hall.
Try to disable third-party plugins, maybe one of them caused issue.
Regards,
Robert Hall.
Hello,
Sorry, but these permissions are not given opportunity to see what plugins are you using.
Regards,
Robert Hall.
Hello,
This code constantly shows “Add to cart” and you don’t need choose color of the product to see the button. http://prntscr.com/6rzc1c
Regards,
Robert Hall.
What version of the Royal theme you’re using?
Also check your plugins. Must be the latest versions.
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.
Regards,
Robert Hall.
Hello,
Sorry, but we don’t have such feature in our theme.
You can try to use some third-party plugin to implement such functionality.
Regards,
Robert Hall.
Hello,
Please provide us with full permissions to admin panel.
Regards,
Robert Hall.
Try to use Video player via Visual Composer plugin (edit portfolio->backend editor->add element). Please see screenshot: http://prntscr.com/6ryk0f
Regards,
Robert Hall.
Hello,
To change menu background you can use this code in custom.css file
.header-wrapper .menu-wrapper{
background-color: #E72727;
}
I’ve checked letter in FireFox and it’s looking fine. See screenshot: http://prntscr.com/6ry5he
Please update your browser to the latest version and clean cache.
Regards,
Robert Hall.
Hello,
Please provide us with link to the page and wp-admin access in Private Content.
Regards,
Robert Hall.
Hello,
This element works only in custom pages, not on pages like shop, blog, portfolio or other default pages of our theme.
As a variant you can create some page then add Video player element via Visual Composer plugin and below add shortcode [portfolio]. See screenshot: http://prntscr.com/6rxssx
Regards,
Robert Hall.
Hello,
You can find this code in themes/idstore/code/woo.php on line 487
Regards,
Robert Hall.
Hello,
Sorry, but we don’t provide support for third-party plugins and we don’t guarantee full compatibility with them.
Regards,
Robert Hall.
Hello,
In this case you need contact to WooCommerce support team and their specialists will look at your request more deeply.
Regards,
Robert Hall.