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Viewing 30 posts - 31 through 60 (of 11,542 total)
  • Avatar: Robert Hall
    Robert Hall
    Participant
    May 9, 2021 at 19:00

    Hello

    Can you please tell us your device screen resolution .?

    Please check your website on other device or send us video screenshot for our better understanding. Currently we have check your site of different browser and it is working absolutely fine. https://prnt.sc/12qanco

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 9, 2021 at 18:44

    Hello

    you can hide the search bar category thumnail by adding small css code in additional CSS by going to Dashboard > Theme Options > Additional CSS

    .ajax-search-categories .category-grid img {
    	display: none;
    }

    You can mange you search bar in theme option by going to Dashboard > Theme options > Header Builder > Search https://prnt.sc/12qa6p0

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 9, 2021 at 18:43

    Hello

    you can hide the search bar category thumnail by adding small css code in additional CSS by going to Dashboard > Theme Options > Additional CSS

    .ajax-search-categories .category-grid img {
    	display: none;
    }

    You can mange you search bar in theme option by going to Dashboard > Theme options > Header Builder > Search https://prnt.sc/12qa6p0

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 9, 2021 at 18:13

    Hello

    This theme is designed according to the standard Responsive Layouts there is no such option is exist to change the device layout completely. it need to be customize.

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 9, 2021 at 18:10

    Hello

    Please select the following option https://prnt.sc/12q8s4s by going to Woocommerce > Settings > Products > Inventory.

    You can change the stock color by adding a small css code in additional css by going to Dashboard > Theme Options > Additional CSS

    .stock.step-3 {
        color: #0F9C8F;
    }

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 9, 2021 at 18:04

    Hello

    You can hide breadcrumb by going to Dashboard > Theme Options > Breadcrumb and disable it according to your requirements. https://prnt.sc/12q8o8u

    You can manage your website ajax cart system by going to Dashboard > Theme Options > Header Builder > Cart and mange it accordingly https://prnt.sc/12q8pu8 | https://prnt.sc/12q8r33

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 9, 2021 at 17:57

    Hello

    You are welcome

    Robert Hall
    Customer Support.

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 9, 2021 at 17:56

    Hello

    Go to Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating.

    Translate WooCommerce plugin using Loco translate – https://docs.woocommerce.com/document/woocommerce-localization/

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 9, 2021 at 11:53

    Hello

    Thank you so much for contacting us!

    You can edit your footer section by going to Dashboard > Static Block > and edit your require footer section in Elementor https://prnt.sc/12pv5sp | https://prnt.sc/12pv73j

    If this doesn’t work or you have more questions, just let me know, and I’ll be happy to help!

    Robert Hall
    Customer Support

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 9, 2021 at 11:48

    Hello

    Thanks for contacting us!

    If you want to use WooCommerce Infinite Scroll and Ajax Pagination plugin, you need to set correct settings – https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 9, 2021 at 11:31

    Hello

    kindly give us complete wp admin access so that we will check your issue in more details.

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 9, 2021 at 11:07

    Hello

    Thank you so much for contacting us!

    Keep variation swatches option disabled https://prnt.sc/12imcql if you don’t use it for the attributes and use only default select types for all the attributes https://prnt.sc/12imdrt

    You can enable ajax sidebar by going to Dashboard > Theme Options > Header Builder > Cart https://prnt.sc/12pt9w4

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 9, 2021 at 10:52

    Hello

    You can change sidebar width of your page by going to Dashboard > Pages > 8Theme Layout Options https://prnt.sc/12pshit

    As for archive pages sidebar is concerned there is no such option is provided in this theme package to change the col width, so you need to Provide us with WP Dashboard and FTP access to your site. We’ll check and help you.

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 9, 2021 at 10:42

    Hello

    You are welcome

    Robert Hall
    Customer Support.

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 9, 2021 at 10:41

    Hello

    We already told you that we do not see any page or post in your Dashboard, if you are facing this issue with any 3rd party plugin kindly deactivate that plugin or check your website with only default plugin which is provided with the theme package. Or contact with plugin support forum which create a conflict.

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 9, 2021 at 10:34

    Hello

    Choose Your icon by going to Dashboard > Appearance > Menu > click on 8Theme Category Options https://prnt.sc/12prv86 and select your require options.

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 9, 2021 at 10:19

    Hello

    Kindly send us your website FTP logins detail and wp admin temporary logins.

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 9, 2021 at 09:51

    Hello

    We see menu is working fine in your website. https://prnt.sc/12pq2sz

    Will you please tell us which header template are you using where menu is displaying white. ?

    We are also sharing video tutorial for how to mange different header in your website for your better understanding. https://www.youtube.com/watch?v=RbdKjQrFnO4&list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG

    If this doesn’t work or you have more questions, just let me know, and I’ll be happy to help!

    Robert Hall
    Customer Support

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 9, 2021 at 09:29

    Hello

    Thank you so much for contacting us!

    Click here to edit footer section With Elementor https://prnt.sc/12ppahy | https://prnt.sc/12ppd53

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 9, 2021 at 09:23

    Hello,

    Go to Appearance > Widgets > Cart area https://prnt.sc/12pp3xe

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 9, 2021 at 09:06

    Hello

    Can you please share your website URL along with temporary wp admin access so that we will check your issue in more details.

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 9, 2021 at 09:04

    Hello

    I would recommend you to refer documentation of WooCommerce https://docs.woocommerce.com/document/maxmind-geolocation-integration/ and contact the support of the plugin to get a consultation.

    If this doesn’t work or you have more questions, just let me know, and I’ll be happy to help!

    Robert Hall
    Customer Support

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 9, 2021 at 08:57

    Hello

    will you please explain what are the issues you facing while update them or plugin. ?

    I am sharing some tutorial with you for your better understanding. https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
    https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 4, 2021 at 20:20

    Hello

    Thank you so much for your contacting us!

    Currently your website breadcrumb is displaying in center that is why it show Home text now i align it to left https://prnt.sc/12hoxcd and site is working fine.

    You can change it according to your requirements.

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 4, 2021 at 20:05

    Hello

    Your are welcome

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 4, 2021 at 20:00

    Hello

    Thank you so much for contacting us!

    Kindly send us your website URL where you are facing the issue along with temporary wp logins detail so that we will check your issue in more details.

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 4, 2021 at 19:58

    Hello

    Thank you so much for contacting us!

    Did you clear your website browser cache or website cache. ? Kindly check your website after clear your cache and let us know we are always here to provide your customer support.

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 4, 2021 at 19:52

    Hello

    Can you please sens us your website temporary wp admin logins so that we will check your issue in more details.

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 4, 2021 at 19:50

    Hello

    Thank you so much for your kind words.

    I use that css code.

    .secondary-menu-wrapper .menu > .item-design-mega-menu .nav-sublist-dropdown {
        top: auto;
    }

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 4, 2021 at 19:49

    Hello

    Than you so much for your kind words!

    As for your mentioned issues are concerned kindly send us your website temperory logins detail or highlighted screenshot where you are facing the issue so that we will guide you better.

    Robert Hall

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    Viewing 60 results - 31 through 60 (of 11,542 total)
Viewing 30 posts - 31 through 60 (of 11,542 total)
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