All departments menu submenu hides when mouse away

This topic has 13 replies, 3 voices, and was last updated 2 years, 11 months ago ago by xstoruser

  • Avatar: xstoruser
    xstoruser
    Participant
    April 30, 2021 at 23:46

    dear,

    i need to replace menu hover to open submenu in all departments with click to open for submenu, i have selected the OPENED BY CLICK option from the visibility in all departments settings, but the submenu hides when the cursor is away.

    Thanks

    Please, contact administrator
    for this information.
    12 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 1, 2021 at 07:09

    Hello,

    Could you, please, record a video of the problem?
    Thanks in advance.

    Regards

    Avatar: xstoruser
    xstoruser
    Participant
    May 1, 2021 at 12:03
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 1, 2021 at 12:12

    Hello,

    Thanks for the video.
    Add the next code in Theme Options > Theme Custom CSS > Custom CSS for desctop:

    .secondary-menu-wrapper .menu > .item-design-mega-menu .nav-sublist-dropdown {
        top: auto;
    }

    Regards

    Avatar: xstoruser
    xstoruser
    Participant
    May 1, 2021 at 16:45

    i have added the following code but the sub-menu still hides immediately when the cursor is away from the all departments menu.

    i want to open all departments menu and it’s sub menus by click and not by hover.

    Thank you

    Avatar: Robert Hall
    Robert Hall
    Support staff
    May 2, 2021 at 07:52

    Hello

    As for open submenu by click issue is concerned you can change the setting by going to Dashboard > Appearance > Menu and click on Mega Menu Option https://prnt.sc/12ds5ga then select the desire setting https://prnt.sc/12ds46f

    If this doesn’t work or you have more questions, just let me know, and I’ll be happy to help!

    Robert Hall
    Customer Support

    Avatar: xstoruser
    xstoruser
    Participant
    May 2, 2021 at 15:27

    Dear,

    Thank you for your reply, another problem appeared is that when i click on multiple items in the menu, several submenus are showing above each other instead of closing the previous submenu and a new submenu opens on new selection.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    May 3, 2021 at 08:11

    Hello

    It is because of choosing Open sub menu by click if you choose hover effect with sub-menu it will automatically close previous menu.

    Robert Hall

    Avatar: xstoruser
    xstoruser
    Participant
    May 3, 2021 at 15:40

    Dear,

    please watch the video again, if you select the last menu item and can reach it’s sub menu or not. please watch the video again and again and use the website link to test by yourself.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    May 4, 2021 at 09:09

    Hello

    Yes i watch your video again and add a small css code in additional css.

    I change the Canned Food Sub-menu To Hover and see the result sub menu is working fine according to your requirements. https://prnt.sc/12gqsnj

    Robert Hall

    Avatar: xstoruser
    xstoruser
    Participant
    May 4, 2021 at 12:19

    Dear,

    Please share the code added. that’s what i was looking for.

    Thank you!

    Avatar: Robert Hall
    Robert Hall
    Support staff
    May 4, 2021 at 19:50

    Hello

    Thank you so much for your kind words.

    I use that css code.

    .secondary-menu-wrapper .menu > .item-design-mega-menu .nav-sublist-dropdown {
        top: auto;
    }

    Robert Hall

    Avatar: xstoruser
    xstoruser
    Participant
    May 5, 2021 at 20:36

    Noted, Thank you.

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The issue related to '‘all departments menu submenu hides when mouse away’' has been successfully resolved, and the topic is now closed for further responses

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