Wp- Bakery not updating - by R - on WordPress WooCommerce support

This topic has 14 replies, 3 voices, and was last updated 2 years, 9 months ago ago by Olga Barlow

  • Avatar: G
    R
    Participant
    February 19, 2021 at 01:09

    I have followed the steps to update bakery and it will say I updated, but when I refresh page, the update disappears and it says update available.

    Please, contact administrator
    for this information.
    13 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2021 at 08:47

    Hello,

    Try to update the plugin via FTP – https://xstore.helpscoutdocs.com/article/37-plugins-update

    Regards

    Avatar: G
    R
    Participant
    March 9, 2021 at 06:52

    Now Im seeing All My Posts & Pages are missing. They are showing on website but when I click on Blog I get this:

    All 404 Redirect to Homepage has detected that the target URL is invalid, this will cause an infinite loop redirection, please go to the plugin settings and correct the traget link!

    When I go to dashboard and select Pages, it says 0 pages, when I click on Appearance then Menu, there shows no pages!!! HELP!!!

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 9, 2021 at 17:13

    Hello,

    I don’t see any page or post on your site https://prnt.sc/10h95f0
    And it’s not related to theme because theme does not delete posts/pages, it could be done either manually from Dashboard or deleting from DataBase.
    We can do nothing if you deleted pages/posts.

    Regards

    Avatar: G
    R
    Participant
    May 8, 2021 at 21:04

    Please check again! My site is down! it is giving 404 error because of the All 404 Redirect to Homepage plugin. The reason for the error is because of the plugin All 404 Redirect to Homepage and hence you might need to check with the plugin provider or developer for the issue .However, for disk space could see that old files has been kept .

    All 404 Redirect to Homepage has detected that the target URL is invalid, this will cause an infinite loop redirection, please go to the plugin settings and correct the traget link!”

    Please contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    May 9, 2021 at 10:41

    Hello

    We already told you that we do not see any page or post in your Dashboard, if you are facing this issue with any 3rd party plugin kindly deactivate that plugin or check your website with only default plugin which is provided with the theme package. Or contact with plugin support forum which create a conflict.

    Robert Hall

    Avatar: G
    R
    Participant
    May 10, 2021 at 16:02

    I contacted my site hosting company and they told me: This is the plugin name All 404 Redirect to Homepage . If we disable the plugin your website is now giving https://www.(site name).com/ 404 error. We have already disabled the plugin but the issue is the plugin itself as main functionality of the website depends on that plugin and hence you need to contact theme developer or plugin provider for the issue. PLEASE HELP MY SITE HAS BEEN DOWN FOR 5 DAYS!!!

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 11, 2021 at 14:42

    Hello,

    If issue is caused by “All 404 Redirect to Homepage” plugin why do you contact us? We are not developers of this plugin. We are theme developers and are not responsible for changes that were made on your site by the third-party plugin that you installed.

    I see that you restored pages and posts but made a reset of the site header. So, go to Theme Options > create the header you need again.

    Regards

    Avatar: G
    R
    Participant
    May 11, 2021 at 14:42

    My site has been restored but my site url is automatically redirecting home page to blog pages although the url remains the same (actual site name). Also after restoration my menu bar is all messed up, not showing my logo and correct menu pages etc. It show xstore logo and menu is all messed up! I’m being told this a theme issue.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 11, 2021 at 18:32

    Hello,

    1) I don’t see any redirect to blog page one visiting the home page https://gyazo.com/4793cf55a37840abd37e0bcdb7c652da
    2) I suppose that you lost your header and theme options because you restored DataBase that did not have correct theme settings or your hosting provider did not restore get_theme_mod. In this case you need to go to Theme Options > Header builder > create correct header and save it. Do the backup of your settings in Theme Options > Import/Export > export settings and use it once you need.

    Regards

    Avatar: G
    R
    Participant
    May 11, 2021 at 20:31

    I’m confused. Should I restore my site to an earlier date to have site back right??

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 12, 2021 at 12:05

    Hello,

    Restore site to date before header reseting.

    Regards

    Avatar: G
    R
    Participant
    May 12, 2021 at 15:17

    It seems my developer got it up and running correctly. Please tell me how to avoid this issue in the future? I have VPS and my hosting coming says they don’t keep backups of my site nor data, and that Im responsible for that myself. What are your suggestions to back up and restore for future crashes??

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 12, 2021 at 15:25

    Hello,

    There are a lot of plugins to make site backups https://www.wpbeginner.com/plugins/7-best-wordpress-backup-plugins-compared-pros-and-cons/ . Ask your developer to check and choose the one that suits your needs.

    Regards

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