Forum Replies Created

Viewing 30 posts - 5,821 through 5,850 (of 11,542 total)
1 2 3 … 194 195 196 … 383 384 385
  • Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    #72299 Copied In reply to: Background on Shop and Product pages
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Try to disable third-party plugins, maybe one of them caused issue.

    Regards,
    Robert Hall.

    #72295 Copied In reply to: Revolution Slider Crashing while editing Slides
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Do you mean this text? http://prntscr.com/7n0f0l
    Please provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Robert Hall.

    #72294 Copied In reply to: Grid introduction
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You’re using old theme version. Please update.
    Also you have a lot of legenda themes installed. Please remove the oldest.
    Don’t forget to make backup site before update.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k

    Regards,
    Robert Hall.

    #72260 Copied In reply to: Website isn't responsive
    Avatar: Robert Hall
    Robert Hall
    Participant

    You’re welcome!

    Regards,
    Robert Hall.

    #72258 Copied In reply to: Recent posts graphic
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please use 8theme – Recent Posts widget, not a default Recent Posts.

    Regards,
    Robert Hall.

    #72253 Copied In reply to: Recent posts graphic
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You’re welcome!
    If you have any questions please feel free to contact us.

    Regards,
    Robert Hall.

    #72252 Copied In reply to: Visual Composer issue
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    I’ve just tried to edit slides and it’s working perfect.
    Maybe provide screenshot for our better understanding and highlight what exactly you mean.

    Regards,
    Robert Hall.

    #72246 Copied In reply to: Revolution Slider Crashing while editing Slides
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please provide us with link to the page where you want make changes.

    Regards,
    Robert Hall.

    #72235 Copied In reply to: Custom URL for one Title on Homepage
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Could you please clarify with more details what exactly you mean and show us screenshots?

    Regards,
    Robert Hall.

    #72229 Copied In reply to: Sign in part of top links not working
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You should contact Woocommerce support concerning your query as this is their configuration.

    Regards,
    Robert Hall.

    #72228 Copied In reply to: How to show "Add to Cart" text for Variable Products instead of "Select Options"
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You’re using old theme and plugins versions. Please update them.
    Don’t forget to make backup site before update.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k

    The video tutorial is for Legenda theme, but the process is identical.

    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    #72216 Copied In reply to: One Page Menu 404 Error
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello @KlaasKoopman,

    Please try to add this code in custom.css file

    .single-product .page-heading .title,
.archive .page-heading .title{
  position: relative;
  top: -20px;
}
.single-product .woocommerce-breadcrumb,
.archive .woocommerce-breadcrumb {
  position: relative;
  top: 25px;
}

    Regards,
    Robert Hall.

    #72215 Copied In reply to: Remove or move breadcrumbs
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Sorry, but we can’t log to admin panel with that credentials. Please change them and provide us again.

    Regards,
    Robert Hall.

    #72214 Copied In reply to: Products per page display issue
    Avatar: Robert Hall
    Robert Hall
    Participant

    You’re welcome!

    Regards,
    Robert Hall.

    #72212 Copied In reply to: Theme Update v2.0 – Layout Error?
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You’re welcome!
    If you have any questions please feel free to contact us.

    Regards,
    Robert Hall.

    #72207 Copied In reply to: How to activare Login Form
    Avatar: Robert Hall
    Robert Hall
    Participant

    You’re welcome!

    Regards,
    Robert Hall.

    #72205 Copied In reply to: Menu and dropdown menu disable on pages
    Avatar: Robert Hall
    Robert Hall
    Participant

    Don’t worry, this will not happen. You can use custom.css or Child Theme, there is no difference.

    Regards,
    Robert Hall.

    #72204 Copied In reply to: Theme Update v2.0 – Layout Error?
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please try to use the following code in custom.css file

    @media screen and (min-width: 1200px){
.home .row-count-4 .product {
  width: 290px;
}}

    Regards,
    Robert Hall.

    #72198 Copied In reply to: Theme Update v2.0 – Layout Error?
    Avatar: Robert Hall
    Robert Hall
    Participant

    This question is a bit unclear for us. Could you please clarify us with more details?
    What are you trying to achieve?

    Regards,
    Robert Hall.

    #72196 Copied In reply to: Menu and dropdown menu disable on pages
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    As I see your site working perfect and haven’t any redirect.
    Could you please clarify with more details what exactly you want to do and show us screenshots?

    Regards,
    Robert Hall.

    #72195 Copied In reply to: site redirecting with theme
    Avatar: Robert Hall
    Robert Hall
    Participant

    Because some 3rd-party plugin has conflict with code.
    Also we can’t guarantee full compatibility our theme with third-party plugins.

    Regards,
    Robert Hall.

    #72192 Copied In reply to: Menu and dropdown menu disable on pages
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    As I see some plugins causes this problem.
    Please try to disable third-party plugins one by one and check this issue.

    Regards,
    Robert Hall.

    #72186 Copied In reply to: Menu and dropdown menu disable on pages
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please update theme to the latest version.
    Don’t forget to make backup site before update.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k
    The video tutorial is for Legenda theme, but the process is identical.

    Regards,
    Robert Hall.

    #72185 Copied In reply to: Product Images ontop of each other.
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    We can’t log to your site. Did you made some changes?
    Also please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    #71880 Copied In reply to: Page content to the left
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You can enable the same option in 8theme Options->E-commerce->Single Product page->Enable Lightbox for Product Images.
    Also we checked and find that some plugins causes issue and that’s why lightbox not worked.
    Please try to disable third-party plugins one by one and check this issue.

    Regards,
    Robert Hall.

    #71877 Copied In reply to: Product Image Gallery
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Could you please clarify with more details what exactly you want to do and show us screenshots?
    Also please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    #71857 Copied In reply to: Product Image Gallery
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello @ptzinis,

    I’ve just tried to import Cleopatra theme and was successfully done.
    Please check your site now.

    Regards,
    Robert Hall.

    #71855 Copied In reply to: Automatic upgrade of the theme.
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please provide us with FTP credentials in Private Content.

    Regards,
    Robert Hall.

    #71854 Copied In reply to: No content available on home and contact us
    Avatar: Robert Hall
    Robert Hall
    Participant

    You’re welcome and have a good day!

    Regards,
    Robert Hall.

    #71836 Copied In reply to: Logo is not changing on subpages
  • 1 2 3 … 194 195 196 … 383 384 385
    5,821–5,850 of 11,542 posts
Viewing 30 posts - 5,821 through 5,850 (of 11,542 total)
1 2 3 … 194 195 196 … 383 384 385