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One Page Menu 404 Error - by EllefontCreatives

This topic has 4 replies, 3 voices, and was last updated 8 years, 9 months ago ago by Jack Richardson

  • Avatar: EllefontCreatives
    EllefontCreatives
    Participant
    June 29, 2015 at 16:32

    Hi, I followed all of the documentation to set up my one page website menu and when I try t click on a menu item it goes to a 404 error. I tried replacing the URL with exactly what I put in the anchor and left it just the primary website address and neither are working.

    Is there someone that can log on and see whats going on? I did everything that it says in the documentation.

    Thank you so much for your help!
    Noelle

    Please, contact administrator
    for this information.
    #72209 Copied
    3 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    June 29, 2015 at 17:14

    Hello,

    You’re using old theme and plugins versions. Please update them.
    Don’t forget to make backup site before update.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k

    The video tutorial is for Legenda theme, but the process is identical.

    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    #72216 Copied
    Avatar: EllefontCreatives
    EllefontCreatives
    Participant
    June 30, 2015 at 14:51

    Thanks Robert,
    Everytime I’ve tried to do update a theme like this the website gets completely ruined. Is there an easier way to do it? Why wouldn’t the one page menu work without updating? I don’t understand why it wouldn’t work even if the theme isn’t updated.

    Thanks,
    Noelle

    #72392 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 30, 2015 at 15:06

    Hello,

    I’ve edited anchors in rows settings in your home page editor and the settings in Appearance > Menus. Please clear browser cache and check main menu now.

    Best regards,
    Jack Richardson.

    #72399 Copied

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