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  Andre

  Participant

  July 7, 2015 3:05 pm

  Hello i have just logged onto my site & i am getting this: Fatal error: Call to undefined function et_page_config() in /home/marygrant/public_html/wp-content/themes/woopress/page.php on line 8?

  Do you know why this is & how i can fix it?

  Site URL: hidden

  Theme version: Latest

  WooCommerce version: Latest

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  Robert Hall

  Support staff

  July 7, 2015 3:26 pm

  Hello,

  What last changes have you made?
  Also please make full backup of the site and we’ll try to reupload the theme.

  Regards,
  Robert Hall.

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  Andre

  Participant

  July 7, 2015 3:32 pm

  The last thing i done was update a plugin. I have a backup done if you can try fixing the problem that would be brilliant. Can you let me know how you get on please Robert.

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  Andre

  Participant

  July 7, 2015 3:48 pm

  It was “WooCommerce Jetpack” & i have deactivated it now but its still the same?????

  #73718 copied to clipboard

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  Andre

  Participant

  July 7, 2015 4:20 pm

  I have downloaded the latest theme now & i am uploading that to see if it is any different???

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  Andre

  Participant

  July 7, 2015 7:32 pm

  Robert i got the site back up & running with a re-install of the theme?

  Is there any way of finding out through a log file of what happened as i am the only person that was on the site yesterday & i didn’t touch any of the theme files?

  Site URL: hidden

  Theme version: Latest

  WooCommerce version: Latest

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  Jack Richardson

  Support staff

  July 8, 2015 10:14 am

  Hello,

  To check log files you should contact your hosting provider support. They should store logs of your site.

  Best regards,
  Jack Richardson.

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