Et-st-disabled appears on select options buttons

This topic has 9 replies, 3 voices, and was last updated 3 years, 3 months ago ago by Al

  • Avatar: Al
    Al
    Participant
    February 4, 2021 at 20:53

    http://prntscr.com/yb4z5c
    Hi

    Something happened and all select options buttons are disabled due to a class et-st-disabled

    can you help to identify what adds such a class

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 5, 2021 at 08:42

    Hi

    1) You can check the woocommerce setting by going to Dashboard > Appearance > Customization > WooCommerce (shop) and check your woocommerce setting.

    2) Or It is probably looks that there is conflict with the 3rd party plugin kindly deactivate 3rd party plugin one by one and then check the site. If you still facing any issue let us know.

    Avatar: Al
    Al
    Participant
    February 5, 2021 at 10:56

    I plugins on e by one without help
    as for the Dashboard > Appearance > Customization > WooCommerce (shop) – what to check? nothing was changed and suddenly it added

    I can’t understand how other plugin or setting can activate such a class – it is a class made by the theme et-st-disabled

    please help me understand as currently it is annoying clients

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2021 at 13:47

    Hello Al,

    It looks like a bug. Please provide temporary FTP access.

    Regards

    Avatar: Al
    Al
    Participant
    February 7, 2021 at 18:05

    attached

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2021 at 08:45

    We can’t connect – https://prnt.sc/yos8qy Please check.

    Regards

    Avatar: Al
    Al
    Participant
    February 8, 2021 at 15:21

    Try this way

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2021 at 17:05

    It looks like FTP access from another site.
    Please download 2 files from this page – https://dropmefiles.com/zqgpc , and re-upload them via FTP
    xstore/framework/theme-init.php
    et-core-plugin/packages/st-woo-swatches/public/js/frontend.js

    Regards

    Avatar: Al
    Al
    Participant
    February 8, 2021 at 18:55

    Thank you and sorry for the wrong access – but at least it was working:-)
    Issue solved

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The issue related to '‘et-st-disabled appears on select options buttons’' has been successfully resolved, and the topic is now closed for further responses

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