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  Valeria

  Participant

  February 7, 2021 at 16:09

  Hi i wonder if you can help me .. i translated (i use qTranslate-XT) correctly (and they working correctly ) few email templates … others do not get the translation at all .. (completed order email for example) .. so i tried to export the email template code of working translated email and import into the template of not translating emails and still not working .. i dont understand why ? this import-export email template code should work for all emails or not ?

  #272908 Copied Theme version: 7.2.3 WooCommerce version: 4.9.2

  2 Answers

  

  Valeria

  Participant

  February 7, 2021 at 17:12

  i managed to get translated New Account email – New password email – Order suspended email .. and now Order processing email doesnt accept the translation …not even a simple word (order n. ) see screnshot https://prnt.sc/ynqwpd .. now i have half mails translated and the most important email like Order Completed /Order in process / not translated … pleasse HELP

  #272924 Copied
  

  Robert Hall

  Participant

  February 8, 2021 at 07:03

  Hi

  As for translation issue is concerned we are sharing a article for your better understanding please read it hopefully your will fine your solution.
  https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

  Make sure you placed translation files of the theme into the /wp-content/languages/themes/ folder with correct names (language name and xstore theme suffix, e.g xstore-de_DE.po, xstore-de_DE.mo). Click Sync button https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/, continue translation.

  Follow this article to translate WooCommerce – https://docs.woocommerce.com/document/woocommerce-localization/

  Let us know if you need any further assistance.

  #272964 Copied