Forum Replies Created

Viewing 30 posts - 421 through 450 (of 11,542 total)
  • Avatar: Robert Hall
    Robert Hall
    Participant
    February 14, 2021 at 09:59

    Hi

    It might be your browser issue please check your website after clear your browser cache or some other system or browser and let us know if you still facing any issue.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 14, 2021 at 09:58

    Hi

    What exactly is allowed by Elementor Pro but can’t be done when our theme is activated?
    Provide some screenshots for a better understanding of your request.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 14, 2021 at 09:51

    Hi

    You can change the icon by going to Dashboard > Appearance > Menu > click on menu and change the menu icon according to your requirements. https://prnt.sc/zgh0aa

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 14, 2021 at 09:45

    Hi

    You welcome!

    Yes you can hide selective section on mobile view in this theme package by enabling mobile view https://prnt.sc/zgg0e8

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 14, 2021 at 09:38

    Hi

    We do not understand your question where you are facing the issue can you please explain a little more with highlighted screenshot.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 14, 2021 at 09:34

    Hi

    You can add drop down by going to Dashboard > Menu > Click on 8Theme Category Option https://prnt.sc/zgeijh and popup will open then select your require mega menu static section https://prnt.sc/zgeo0j

    kindly read the following documentation about menu.

    https://www.8theme.com/documentation/xstore/menu-set-up/
    https://www.youtube.com/watch?v=OnxkixHtVLI

    Video Tutorial About Mega Menu
    https://www.8theme.com/documentation/xstore/video-tutotials/03-how-to-create-a-mega-menu/

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 14, 2021 at 09:25

    Hi

    We can just point to the right direction All the concrete settings depend on the content you use and server parameters. We are sharing Plugin Documentation and implementation setting guide please read it and set your website according to your requirements.

    If you have any other issue in this plugin please contact with plugin customer support.

    https://www.wpbeginner.com/plugins/how-to-install-and-setup-w3-total-cache-for-beginners/

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 14, 2021 at 09:14

    Hi

    We do not understand your question it will be more helpful for us if you can send your message in English and elaborate it in details for our better understanding and send us highlighted screenshot where you are facing the issue along with specific URL so that we have closer look on your mentioned issue and provide you support in best possible way.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 14, 2021 at 09:09

    Hi

    Please send us your website URL and temporary wp-admin access and If assistance needed from our side, provide FTP access also.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 14, 2021 at 09:02

    Hi

    Install and activate Loco translate plugin, create translation for XStore Core plugin on your language > change text and save, disable the Loco plugin.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 14, 2021 at 08:59

    Hi

    We check your website URL slider image is working fine in your website. Will you please explain a little more where you facing the slider issue, it will be more helpful for us if you can send us highlighted screenshot where you are facing the issue along with site temporary wp admin access.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 14, 2021 at 08:55

    Hi

    Please check if this issue persists only with our theme or with default Woocommerce theme (Storefront) too.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 14, 2021 at 08:52

    HI

    My friend we have access your website dashboard https://test.villeriina.net/ and check your website thoroughly we do not see any warning message in your website frontend or backend.

    Will you please tell me on which page or section appear this warning message. ? Also send us temporary wp admin access of that URL.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 14, 2021 at 08:34

    Hi

    Dear you are using a 3rd party plugin WP User Front end for this registration form ,its better to contact plugin customer support about to hide the registration page link within short code.

    We give a little help you can hide this registration text by adding following mentioned class in your additional css section by going to Dashboard > Theme Options > Additional CSS

    
    #wpuf-login-form a:nth-child(2) {
        display: none;
    } 
    Avatar: Robert Hall
    Robert Hall
    Participant
    February 14, 2021 at 08:08

    Hi

    Thank you so much for using our theme.

    As for menu issue is concerned kindly read the following documentation about menu.
    https://www.8theme.com/documentation/xstore/menu-set-up/

    https://www.youtube.com/watch?v=OnxkixHtVLI

    Video Tutorial About Mega Menu
    https://www.8theme.com/documentation/xstore/video-tutotials/03-how-to-create-a-mega-menu/

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 14, 2021 at 08:02

    Hi

    Please follow this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

    We’d love to help you optimize your site but that is outside the scope of our support. I can give you just the main tips but every site is individual.
    General site speed depends on many factors. Below you’ll find the main of them

    1) Plugins. When you have multiple plugins installed and activated on your site, it can slow it down. So, please, keep enabled only those plugins that you really need for the correct functioning of your site and disable all the plugin that you don’t use. The more plugins you use, the slower it will be.

    2) Caching. The most important part of optimizing your site is caching. Combine cached page with gzip compression to get better results. We recommend using W3 Total Cache. Read the beginners guide to setting up W3 Total Cache plugin https://premium.wpmudev.org/blog/w3-total-cache-settings/
    Also, a very good plugin is WP Rocket, but it’s paid.

    3) Images. Use optimized images only otherwise you will have big images and slow loading time. Do not upload larger images than what is needed. When you use image editing tool like Photoshop don’t save images without using the option “Save For Web”.
    There are different ways on how to compress images. Use special services or WordPress plugins to optimize your images for decreased loading times:
    – tinypng.com
    – Compressor.io
    – Kraken.io
    – Ewww Image Optimizer
    – Smush Image Compression and Optimization plugin

    4) Server/Hosting.
    Sometimes slow speed can be a result of your hosting service. If you have checked the above items and the site is still slow, the most likely it is a server/hosting issue. Contact your host and discuss it with them. Because even with the default WP theme site speed could be slow.

    In case you need professional help with site optimization you may contact wpkraken team, we don’t have optimization experts because that is outside the scope of our support.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 14, 2021 at 07:53

    Hi

    Can you please explain your question a little more which transparent Text are you talking about in which section. It will be more helpful for us if you can send us highlighted screenshots where you facing this issue.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 14, 2021 at 07:51

    Hi

    You are always welcome!

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 14, 2021 at 07:48

    Hi

    We already explain your question regarding the stock management in previous message please read it carefully and choose options according to your requirements.
    Please see these screenshots
    https://prnt.sc/zg1xbn | https://docs.woocommerce.com/document/managing-products/

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 14, 2021 at 07:26

    Hi

    Use Blank Page Template for this page it will hide both header footer on your page. https://prnt.sc/zg0sld

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 14, 2021 at 07:15

    HI

    Will you please explain your question a little more or send us highlighted screenshots along with your website URL where you are facing these issue.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 14, 2021 at 06:45

    HI

    You website is working according to the theme design layout. System uses an appropriate image depending on the situation. For example, there is no need to load full image 2048×1365 for the product gallery or for the shop page grid because it will slow down the site, and system loads the shop thumbnail size from the WooCommerce settings, or there is no need to load full image size of the post for the post widget and system uses WP thumbnail size etc.

    Sp we will recommend you Please choose 100X100 size and upload more categories image and then check your website category if you sill facing issues with image size let us know we will change it by change in css rule.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 13, 2021 at 19:52

    Hi

    You can edit your page or static element by going to Dashboard > Pages > Edit and then click on pencil icon of that Visual Composer Element. If you still facing issue send us your website temporary wp admin access.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 13, 2021 at 19:49

    Hi

    Please see the documentation it will provide you help how to manage your website header.

    https://www.youtube.com/watch?v=RbdKjQrFnO4&t=157s

    https://www.youtube.com/watch?v=NSSFa7ukx6I

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 13, 2021 at 19:43

    HI

    Will you please send us your website temporary wp admin access so that we will check your issue and provide you support.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 13, 2021 at 19:28

    Hi

    Thanks for using our theme.

    What exactly is allowed by Elementor Pro but can’t be done when our theme is activated?
    Provide some screenshots for a better understanding of your request.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 13, 2021 at 19:26

    Hi

    We do not understand your question kindly elaborate a little more or send us highlighted screenshot where you facing the issue

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 13, 2021 at 19:20

    Hi

    My friend this theme is fully responsive and lot of customer who are using this theme and it is working absolutely fine. We see you have installed so many 3rd party plugins along with multiple page builder kindly deactivate 3rd party plugin one by one and then check your website cart and checkout page and let us know.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 13, 2021 at 19:06

    HI

    Thank you so much for giving us kind words.

    Yes we are always here to provide you customer support can you please tell us what problems are you facing with this theme package.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 13, 2021 at 19:03

    Hi

    Please let us know what problem are you facing while installation this theme package. Ir will be more helpful for us if you can send us highlighted screenshot where you are facing the issue.

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Viewing 30 posts - 421 through 450 (of 11,542 total)
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