Return to previous page

Shopping cart and checkout pages aren't responsive

This topic has 8 replies, 4 voices, and was last updated 3 years, 2 months ago ago by Rose Tyler

Majid Sheikh

Participant

February 10, 2021 at 18:48

The website isn’t responsive to a completely special shopping cart and checkout page.
https://prnt.sc/yzu3nq
https://prnt.sc/yzu63b

Please, contact administrator
for this information.

#273485 Copied Theme version: 7.2.4.1

7 Answers

Olga Barlow

Support staff

February 11, 2021 at 11:43

Hello,

Are you have any limits to check your site from other countries? Your site is not available for our support staff https://prnt.sc/z2yc9h

Regards

#273628 Copied

Majid Sheikh

Participant

February 11, 2021 at 13:46

No, there’s no limit anyone can access the site from anywhere.
Will you please share your country so that I can check that with my hosting partner.

Thank You

#273658 Copied

Olga Barlow

Support staff

February 11, 2021 at 19:34

Hello,

The country of the support expert who will work on your issue is Ukraine.

Regards

#273746 Copied

Majid Sheikh

Participant

February 13, 2021 at 12:48

Hi,

Please check now.

#274013 Copied

Robert Hall

Support staff

February 13, 2021 at 19:20

Hi

My friend this theme is fully responsive and lot of customer who are using this theme and it is working absolutely fine. We see you have installed so many 3rd party plugins along with multiple page builder kindly deactivate 3rd party plugin one by one and then check your website cart and checkout page and let us know.

#274054 Copied

Majid Sheikh

Participant

February 16, 2021 at 17:56

Hi Robert,

You were right I have deactivated all the plugins and now the site is fine. Will be please tell me the required plugins for xStore theme so that I can easily delete other plugins.

Thank You

#274626 Copied

Rose Tyler

Support staff

February 17, 2021 at 08:58

Hello,

Please read this article – https://xstore.helpscoutdocs.com/article/36-included-plugins

Regards

#274722 Copied
Viewing 8 results - 1 through 8 (of 8 total)