Forum Replies Created

Viewing 30 posts - 4,141 through 4,170 (of 11,542 total)
  • Avatar: Robert Hall
    Robert Hall
    Participant
    October 30, 2015 at 08:58

    Hello,

    Please provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 30, 2015 at 08:35

    Hello,

    Sorry, but we don’t have such feature in our theme.

    We’ve taken your request into our account.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 30, 2015 at 08:32

    Hello,

    Please try to add the following code in Global Custom CSS

    .coupon .btn.big{
        padding: 0 18px !important;
    }
    .country_to_state, .shipping-calculator-form select {
        padding-right: 25px;
    }

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 29, 2015 at 17:17

    Hello,

    Please use this code in custom.css

     #main-nav > ul > li > a{
    font-size:14px;
    }

    Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 29, 2015 at 16:14

    Hello,

    Please update theme to the latest version and check it.
    Don’t forget to make backup of the site before update.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k
    The video tutorial is for Legenda theme, but the process is identical.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 29, 2015 at 15:49

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 29, 2015 at 15:26

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 29, 2015 at 15:24

    Hello,

    You can select to Show categories & subcategories only in Dashboard->WooCommerce->Settings->Products->Display->Shop Page Display.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 29, 2015 at 15:19

    Hello,

    You can close first category by default via editing etheme.js file (wp-content/themes/royal/js folder)
    Please find // ! Categories Accordion section in code and comment out the following code
    $this.find('>li').first().find('.open-this').html(minusIcon).parent().addClass('opened').find('ul.children').show();

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 29, 2015 at 15:13

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 29, 2015 at 14:27

    Hello,

    Please try to install theme via FTP. Read more here:
    https://www.8theme.com/demo/docs/royal/index.html#!/installation_upgrade

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 29, 2015 at 14:25

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 29, 2015 at 14:23

    Hello,

    Navigate to Dashboard->Appearance->Menu and create custom link and add to your menu.
    There you can set a link and select option “Open link in a new window/tab”.
    Please see screenshot: http://prntscr.com/8wnida

    Don’t forget to select the link target and custom links in a Screen Options – http://prntscr.com/8wnjdh

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 29, 2015 at 13:20

    Hello,

    Please copy this file into it saving folder structure like:
    wp-content/themes/royal_child/framework/theme-functions.php and make your changes there.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 29, 2015 at 13:17

    Hello,

    I’ve added the following code in Global Custom CSS. Please check it.

    .product-navigation .product-arrows{
        z-index: 20;
    }

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 29, 2015 at 12:33

    Hello,

    You’re using old PHP version (5.2.17). Please contact your hosting provider and ask to increase version to at least 5.3 then check issue.
    Thank you.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 29, 2015 at 10:39

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 29, 2015 at 09:57

    Hello,

    We’ve disabled Ajax “Add To Cart” option in Dashboard->Theme Options->Single Product Page. Please check it.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 29, 2015 at 08:51

    Hello,

    As I see you haven’t installed the Revolution Slider plugin.

    I’ve sent you .json file to email address. Please check it.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 29, 2015 at 08:42

    Hello,

    Please try to delete wp-content/themes/royal/vc_templates/vc_row.php file after updating and check this issue.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 29, 2015 at 08:40

    Hello,

    Please provide us with correct wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 29, 2015 at 08:34

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 28, 2015 at 22:01

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 28, 2015 at 21:41

    Hello,

    1) Please use this code in custom.css

    blog-post .post-info {
        display: none;
    }

    Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.
    2) Navigate to Theme Options->Header->and disable top bar.
    3) Sorry, but we don’t have such feature in our theme.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 28, 2015 at 21:28

    I’ve added the following code in Global Custom CSS. Please check now.

    .cart-bag:before {
        content: "\f07a";
        display: inline-block;
        font: normal normal normal 14px/2 FontAwesome;
        font-size: inherit;
        font-size: 2em;
        top: -27px;
        left: -21px;
        color: #959B5B;
        -webkit-font-smoothing: antialiased;
        position: absolute;
        z-index: 2;
    }
    .ico-sum:after,
    .ico-sum:before,
    .horizontal-break-alt:after,
    .cart-bag .ico-sum{
    border-color:transparent !important;
    background-color:transparent !important;
    }

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 28, 2015 at 20:06

    Hello,

    You can implement this in both way via Theme Options-Promo Popup or use CSS code in Global Custom CSS.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 28, 2015 at 20:02

    Hello,

    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 28, 2015 at 18:52

    Hello,

    In this case you need change the page name in Dashboard->Pages->Blog page.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 28, 2015 at 18:49

    I’ve selected menu for account page in Appearance->Menu->Manage Locations.
    See screenshot: http://prntscr.com/8wcxre

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 28, 2015 at 18:38

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

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Viewing 30 posts - 4,141 through 4,170 (of 11,542 total)
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