Forum Replies Created

Viewing 30 posts - 3,031 through 3,060 (of 11,542 total)
  • Avatar: Robert Hall
    Robert Hall
    Participant
    February 5, 2016 at 13:56

    Hello,

    1) In this case you can use the [share] shortcode.
    2) Sorry, but we don’t have such feature in our theme.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 5, 2016 at 13:11

    Hello,

    I’ve just changed margin and padding value for column settings (http://prntscr.com/9zashr) and text block settings (http://prntscr.com/9zastz). Please check.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 5, 2016 at 11:47

    Hello,

    I’ve changed the Row Stretch option to Row stretch and content(no paddings) in the Row Settings.
    See screnshot: http://prntscr.com/9z9xyi
    Please check it.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 5, 2016 at 11:37

    You can do it yourself. There was 10 px when I changed to 30 px.
    Please check the padding now.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 5, 2016 at 11:35

    Hello,

    You can upload plugins via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder. You can find the zip files for plugin installation in the theme folder woopress/framework/plugins.

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 5, 2016 at 11:16

    Hello,

    Before update theme you should delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 5, 2016 at 11:14

    Hello,

    I’ve just added the padding top/bottom to Row Settings (http://prntscr.com/9z9m2a) – 30 px and they working perfect.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 5, 2016 at 10:38

    Hello,

    Please provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 5, 2016 at 09:38

    Hello,

    You can change it in Products settings. Navigate to Dashboard->Pages->Home Page->edit->Products element->edit and select 6 items. See screenshot: http://prntscr.com/9z8qcl

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 5, 2016 at 09:11

    Hello,

    I’ve added this code in Global Custom CSS to align fixed menu. Please check.

    .fixed-header-area .navbar-collapse {
        padding: 20px 0;
    }

    Sorry, but we don’t provide support for third party plugins.

    One more thing I forgot to ask. How do I reduce the size of the slider dimension. So the look on the home page is not as tall. The images cover the page of course and have a certain height, I’d like to make the height 20 – 30px smaller.

    You can change it in Dashboard->Revolution Slider->Slider Setting. Please see screenshot: http://prntscr.com/9z8hxg

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 5, 2016 at 08:43

    Hello,

    As I see the checkout page working fine http://prntscr.com/9z8b1d.

    Could you please clarify with more details what exactly you mean and show us screenshots?

    Also you’re using old theme version. Please update the theme.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.

    Don’t forget to make backup of the site before update.

    Here is video tutorial how to update theme.
    https://www.youtube.com/watch?v=KdWESIIPU1k
    (it’s for Legenda theme but the process is the same).

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 5, 2016 at 08:37

    Hello,

    As I see you’re still using old theme version (2.4).
    Please make backup of the site and we’ll help you to update theme.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 5, 2016 at 08:27

    Hello,

    It requires additional customization in php files which is beyond our basic support scope.
    Sorry for inconvinience.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 4, 2016 at 16:40

    Hello,

    I’ve added the following code in Theme Options->Custom CSS->Global Custom CSS.

    .home .page-heading-slider{
    display:none;
    }

    Please check it.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 4, 2016 at 15:39

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 4, 2016 at 15:05

    Hello,

    I’ve disabled the W3 Total Cache plugin and tabs work perfectly. Please clear all cache and check it.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 4, 2016 at 13:51

    Hello,

    There is a problem on iOS with the correct display «Tahoma» font.
    All other default and google fonts works correctly.
    We recommend to use one of them.
    Sorry for inconvenience.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 4, 2016 at 13:36

    Hello,

    Please read more here how change add to cart button text :
    https://docs.woothemes.com/document/change-add-to-cart-button-text/

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 4, 2016 at 13:00

    Hello,

    Please provide us with FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 4, 2016 at 12:57

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 4, 2016 at 12:15

    You are welcome! We are glad to help you and thanks for good thoughts!
    Would be very appreciate if you leave a rating! You can do this in Downloads area. Login to your account on ThemeForest, go to Downloads area, find IDStore theme and you’ll see the stars next to it.
    Thank you!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 4, 2016 at 12:09

    Hello,

    We’ve cleaned Facebook cache as described here:
    https://www.8theme.com/blog/clearing-facebooks-share-cache/

    Please check it now.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 4, 2016 at 11:21

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 4, 2016 at 11:20

    Hello,

    I’ve selected the Slideshow-Full-Width option in Dashboard->Revolution Slider->Slider Settings. Please check it.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 4, 2016 at 10:52

    Hello,

    Please update the theme to the latest version and check this issue.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.

    Don’t forget to make backup of the site before update.

    Here is video tutorial how to update theme.
    https://www.youtube.com/watch?v=KdWESIIPU1k
    (it’s for Legenda theme but the process is the same).

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 4, 2016 at 10:06

    Hello,

    As I see your site is wide. See screenshot: http://prntscr.com/9ytr0b

    Also try to add this code in custom.css file

    .home .grid_content {
        margin-top: 0px;
    }

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 4, 2016 at 10:04

    Hello,

    I’ve added the following code in custom.css. Please check it.

    .page-title{
        display: none;
    }
    .page-id-360 .page-title{
        display: block;
    }

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 4, 2016 at 09:01

    Hello,

    Please update the theme to the latest version and check this issue.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.

    Don’t forget to make backup of the site before update.

    Here is video tutorial how to update theme.
    https://www.youtube.com/watch?v=KdWESIIPU1k
    (it’s for Legenda theme but the process is the same).

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 4, 2016 at 08:48

    Hello,

    I’ve added this code in Global Custom CSS. Please check.

    .home .wpb_text_column :last-child, .wpb_text_column p {
    text-align:center;
    }

    Alos you need to reupload the logo image in Theme Options->Header.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 3, 2016 at 22:15

    Hello,

    You’re using very old theme and plugin versions. Please update them and check the issues.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.

    Don’t forget to make backup of the site before update.

    Here is video tutorial how to update theme.
    https://www.youtube.com/watch?v=KdWESIIPU1k

    Also you can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

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Viewing 30 posts - 3,031 through 3,060 (of 11,542 total)
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