This topic has 55 replies, 5 voices, and was last updated 8 years, 2 months ago ago by Stan Russell
Hello,
How possibly can i make the copy of about to be inline with information, please see attached screenshot http://prntscr.com/9nhxpz , same for copyright with credit card image http://prntscr.com/9nhvsc .
Thank you
Regards,
Soufiane
Hello,
Please add this code in Theme Options > Custom CSS > Custom CSS for desktop:
.main-footer.text-color-light p {
margin-top: 10px;
}
.main-footer-1 .vc_row-has-fill > .vc_column_container > .vc_column-inner {
padding-top: 15px;
}
Regards,
Eva Kemp.
Hello,
Thank you for your help.
My website is very slow, it loads in 29 seconds. I’ve have optimised the images and added this code below to .htaccess and now it loads in 19 seconds http://prntscr.com/9o8egw.
## EXPIRES CACHING ##
<IfModule mod_expires.c>
ExpiresActive On
ExpiresByType image/jpg “access plus 1 year”
ExpiresByType image/jpeg “access plus 1 year”
ExpiresByType image/gif “access plus 1 year”
ExpiresByType image/png “access plus 1 year”
ExpiresByType text/css “access plus 1 month”
ExpiresByType application/pdf “access plus 1 month”
ExpiresByType text/x-javascript “access plus 1 month”
ExpiresByType application/x-shockwave-flash “access plus 1 month”
ExpiresByType image/x-icon “access plus 1 year”
ExpiresDefault “access plus 2 days”
</IfModule>
## EXPIRES CACHING ##
<IfModule mod_deflate.c>
# Compress HTML, CSS, JavaScript, Text, XML and fonts
AddOutputFilterByType DEFLATE application/javascript
AddOutputFilterByType DEFLATE application/rss+xml
AddOutputFilterByType DEFLATE application/vnd.ms-fontobject
AddOutputFilterByType DEFLATE application/x-font
AddOutputFilterByType DEFLATE application/x-font-opentype
AddOutputFilterByType DEFLATE application/x-font-otf
AddOutputFilterByType DEFLATE application/x-font-truetype
AddOutputFilterByType DEFLATE application/x-font-ttf
AddOutputFilterByType DEFLATE application/x-javascript
AddOutputFilterByType DEFLATE application/xhtml+xml
AddOutputFilterByType DEFLATE application/xml
AddOutputFilterByType DEFLATE font/opentype
AddOutputFilterByType DEFLATE font/otf
AddOutputFilterByType DEFLATE font/ttf
AddOutputFilterByType DEFLATE image/svg+xml
AddOutputFilterByType DEFLATE image/x-icon
AddOutputFilterByType DEFLATE text/css
AddOutputFilterByType DEFLATE text/html
AddOutputFilterByType DEFLATE text/javascript
AddOutputFilterByType DEFLATE text/plain
AddOutputFilterByType DEFLATE text/xml
# Remove browser bugs (only needed for really old browsers)
BrowserMatch ^Mozilla/4 gzip-only-text/html
BrowserMatch ^Mozilla/4\.0[678] no-gzip
BrowserMatch \bMSIE !no-gzip !gzip-only-text/html
Header append Vary User-Agent
</IfModule>
Can you please provide any help or service to configure and speed up the website?
Thank you
Looking forward to hearing from you
Regards,
Soufiane
Hello,
Did you try to disable 3rd-party plugins?
Please try it and also check site loading with default WordPress theme.
Best regards,
Jack Richardson.
Hi,
I’ve tested the default WordPress theme, and it loads in 10 seconds which is not too bad. But when loading my website theme it take 24 seconds http://prntscr.com/9pj2ht .
How possibly can i work on it to load like the demo of WooPress, it loads in less than 4 seconds http://prntscr.com/9pj365 which is amazing.
I am hoping to make it faster, because client don’t like slow website especially with an ecommerce store. Do you offer services for this kind of configuration? Is it free support or it’s payable? Please advice how can we get it sorted.
Thanks
Regards,
Soufiane
Hello,
Please provide us with correct FTP and wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
Please find below FTP and wp-admin panel credentials in the private content.
Thank you so much.
Regards,
Soufiane
Hello,
Please try the solution described in this article:
https://www.inmotionhosting.com/support/website/wordpress/heartbeat-ajax-php-usage#heartbeat-in-action
Best regards,
Jack Richardson.
Hello Jack Richardson,
Thanks for your reply.
I’ve installed the plugin and did the configuration provided, but it still same it loads in 23 seconds.
Any advice?
Thanks
Regards,
Soufiane
Hello,
Please view this test result:
http://www.webpagetest.org/result/160114_XJ_FBG/1/details/
As you can see slow loading is caused by plugins and images.
Unfortunately we can do nothing regarding plugins loading. Sorry.
Best regards,
Jack Richardson.
Hello,
Your demo theme loads really quickly less than 4 seconds, and uses same amount of plugins and more images than my website. Is it possible to make it load like your demo theme?
I was hoping to get help from you guys, as you are the developers of the theme. But if it’s not possible then i will have to find someone else who can help. Just want to make my website loads fast and give users a good experience.
If you don’t offer this kind of service as help, its fine i can pay, am not expecting everything it for free.
Regards,
Soufiane
Hello,
The problem may be caused by your server configuration.
You may ask your hosting provider support to investigate what exactly is causing slow loading.
Regards,
Eva Kemp.
Hi,
I’ve contacted the web hosting provider, and they have checked and found no problem on the server. They said: “that the problem of slow loading it because the theme has so many plugins and that’s why it loads slow.”
I have few websites hosted with this web hosting company and they load faster, i can send you some of them to check if you like.
I also installed the WP super cache plugin, optimised the images, changed the DNS servers to CloudFlare but still loads slow??
Not sure what to do next, as i don’t want this to affect my business.
Regards,
Hello,
We’ve improved our theme as much as we could. And we have already emphasized if someone of our customers has experience in development and has proposals concerning changes in the theme (we mean only specific changes in the code in particular files, rather than general phrases like “Reduce CSS File” etc), we are asking to declare them here or contact us via the contact form https://www.8theme.com/contact-us/
Please take our apologies but for now there are no other possibilities from our side to improve theme loading more.
Thank you for understanding.
Regards,
Eva Kemp.
Hi,
Thanks for your reply.
The loading time of the website has been improved by cutting down the quality of images and changing the DNS servers, not what i wanted but is better than before. However there is an error showing every time i test it on the test page, which is custom.css and i guess this is the reason why is causing the slow loading http://prntscr.com/9st536 .
Also, wanting to remove underline of title widget on the footer and control the font size, font family …etc, how possibly can i do that?
Also there one thing you guys my consider changing – On the ‘Single Product Page’ there is repeating for ‘Product Description’ http://prntscr.com/9st7wh .
Is it possible to make 1 marked on the screenshot attached a product name instead? and remove either 2 or 3? please see example of one similar website here: http://prntscr.com/9st990 .
Thanks
Regards,
Soufiane
Hello,
Go to Theme Options > Custom CSS > set “Enable Custom CSS” to Off.
To remove bottom line under titles add this code in Theme Options > Custom CSS > Global Custom CSS:
.main-footer.text-color-light .widget-title {
border-bottom: none;
}
To change font for the titles use this css code:
.main-footer.text-color-light .widget-title {
font-size: 18px;
font-family: open sans;
}
Write your needed values.
To remove “Product Description” in the tab use this code:
.tab-content.tab-description h2 {
display: none;
}
To remove “Product Description” at the top use this code:
.product-navigation {
display: none;
}
Best regards,
Jack Richardson.
Hi,
Thanks for your reply.
Need help with this pls:
1.) How can i reduce the height between widget title and copy http://prntscr.com/9t7j8x ?
2.) And how can i change the font-size, font-family of the copy and link?
3.) How can i make all widget of About, Information links, Contact to be inline and look the same http://prntscr.com/9t7lvt ?
4.) How can i add different colour to copyright background?
Last Question: Disabling “Enable Custom CSS”, would affect custom change i add to the website.
Thanks so much
Regards,
Soufiane
Hello,
1. Please add this code in Global Custom CSS:
.main-footer.text-color-light .widget-title {
margin-bottom: 0;
}
2. Use this css code:
.main-footer p {
font-size: 13px !important;
font-family: open sans !important;
}
To change font size for links add this code:
.main-footer li {
font-size: 15px;
}
3. As I see the titles are inline. What exactly do you want to modify?
4. You need edit row settings in your footer static block and set background color there.
5. No, it won’t affect, because you’re using default Custom CSS block and not custom.css file.
Best regards,
Jack Richardson.
Hello,
Thanks for your help.
3. As I see the titles are inline. What exactly do you want to modify? I mean by inline; the copy under the titles are not all the same. INFORMATION links are not same with ABOUT BESAHA copy and not same with CONTACT US copy as you can see on screenshot there is a bit of gap. http://prntscr.com/9tkq6c .
Also the social share buttons are centred on desktop and on responsive layout, can we make them float to the left on both layouts. http://prntscr.com/9tkqxk , http://prntscr.com/9tkrhj .
I tried to give background color to the copyright row box http://prntscr.com/9tktf1 , but only show like this http://prntscr.com/9tksdb ?
Thanks for looking into this
Regards,
Soufiane
Hello,
Please provide us with correct wp-admin access in Private Content.
Regards,
Robert Hall.
The issue related to '‘Footer Settings’' has been successfully resolved, and the topic is now closed for further responses