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Internal error at checkout. - by UrbnDesignz

This topic has 2 replies, 2 voices, and was last updated 8 years, 2 months ago ago by Robert Hall

UrbnDesignz

Participant

February 5, 2016 at 00:47

I’m pretty sure that i’m doing things correctly. However I am having trouble with the shopping cart, it’s giving me an internal error.

Please help

Please, contact administrator
for this information.

#111730 Copied

1 Answer

Robert Hall

Support staff

February 5, 2016 at 08:43

Hello,

As I see the checkout page working fine http://prntscr.com/9z8b1d.

Could you please clarify with more details what exactly you mean and show us screenshots?

Also you’re using old theme version. Please update the theme.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.

Don’t forget to make backup of the site before update.

Here is video tutorial how to update theme.
https://www.youtube.com/watch?v=KdWESIIPU1k
(it’s for Legenda theme but the process is the same).

Regards,
Robert Hall.

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