Hello,

Check, please, if you have this problem with default theme or with our theme only? Very likely problem is related to latest WP update and does not depend on our theme.

Regards,
Olga Barlow

Hello,

Look, we appreciate that our clients like elements from our main site, but main site has many features that are not included into our themes, we can’t add them all in every template we create.

Regards

Hello,

Thanks, glad to hear that you like it. This element was created for main site only. Unfortunately there is no such component in our themes.

Regards

Hello,

You are welcome!

Best regards,
Sandra Ledford.

Hello,

1) Firstly I have disabled third-party Static Block plugin, because it gives js errors. There is the same option in our theme, so don’t think you need additional one with compatibility problems. Now we can see the footer on your site.
Also I have updated Revolution Slider plugin. Would recommend to keep all the plugins and our theme up to date.
2) If you want to make all the product images on grid the same size you need to use hard crop option. I have enabled it in Theme Options > Product Page Layout > Image Cropping > ON. If you disable/enable this option keep in mind that you need to regenerate all the images after that. You can use Regenerate thumbnail plugin.
3) Single product page. Unfortunately to change image settings you need to edit template file legenda/woocommerce/single-product/product-image.php . Create child theme, copy this file into child theme and then change the $mainImageWidth = 600; $mainImageHeight = 900; $mainImageCrop = false; to values you need. If you provide correct FTP password I could help you with it.
If you want to make image block width smaller you can also enable sidebar on single product page, see here http://www.ethiopianclothing.net/product/ambo-menen/
4) I noticed that you use additional pages to show products from specific categories, but you can use Product Categories instead. See http://prntscr.com/9c2uls
Is there anything else I could help you with?

Regards,
Olga Barlow

Hello,

Yes, we did. We use FileZilla to connect to FTP and it does not work. Please provide correct FTP credentials.

Regards,
Sandra Ledford.

Hello,

What php memory limit do you have? We would recommend to set at least 96M. Please, provide wp-admin and FTP accesses in Private Content for better investigation of your problem.

Regards,
Sandra Ledford

Hello,

To change/delete that banner go to Theme Options > Shop > Product Page Banner.

Regards,
Sandra Ledford

Hello,

Could you clarify if you have problems only with preview or with form functionality when you add it to page?

Regards,
Olga Barlow

Hello,

Check your mobile menu now, please. It was theme problem, files classico/headers/structure-10.php (lines 54-59) and structure-11.php (lines 47-53), code

<div class="mobile-menu-wrapper">
    <div class="container">
	<div class="navbar-collapse">
		<?php et_get_main_menu(); ?>
	</div><!-- /.navbar-collapse -->
    </div>
</div>

should be replaced by

<div class="mobile-menu-wrapper">
    <div class="container">
	<div class="navbar-collapse">
		<?php et_get_mobile_menu(); ?>
	</div><!-- /.navbar-collapse -->
    </div>
</div>

Also would recommend to add margin after search form in header, because at present it looks too close to the image
.header .yith_woocommerce_ajax_search.widget {margin-bottom: 30px;}

Regards,
Olga Barlow

Hello,

Take my apologies, I should have let you know beforehand about updates we plan to do. But if you need to change something in template files you need to use child theme, because every time when you update theme you’ll loose the changes you made!

Please, re-upload native theme files, remove all the changes or files you additionally added, disable all the third-party plugins that may cause the problem and check if the problem persists. Because we still see the same styles while inspecting some problem elements
http://prntscr.com/928c23

We are not responsible for the changes made by our clients that cause issues with theme functionality. Check our demo, do you see this problem too?

Regards

Hello,

Your problem related to font family that you applied

font-family: 'cwTeX Yen', sans-serif;

That’s why when you have combination of english and chinese characters you see that problem.

Regards

Hello, Ali Akil,

We have already used all the recommendations from WPML. Your problem is not related to theme! You just did not translate necessary fields. See here

Please, go to WPML > String Translation > select admin_texts_option_tree from “Select strings within domain:” drop-down list and translate necessary strings.

Regards,
Olga Barlow

Hello,

Is there anything else we could help you with or this topic can be closed?

Regards,
Olga Barlow

Hello,

We checked and see that your problem was caused by compatibility between WPML plugin and Essential grid. We would recommend to contact with plugin authors to solve the problem.

Regards