This topic has 8 replies, 3 voices, and was last updated 8 years, 4 months ago ago by Eva Kemp
Dear Eight Theme,
in Google Chrome when you surfing beetween some site it suddenly snaps to the The “Aw, snap” Google chrome crash page.
The site works fine in Mozilla and IE. And it happens only particular page and not on the whole site.
For example when you load these sites
http://profisminkiskola.hu/sminkmester/
http://profisminkiskola.hu/sminktanfolyam/
http://profisminkiskola.hu/maszkmester/
http://profisminkiskola.hu/muszempilla/
and after the contact page http://profisminkiskola.hu/contact/
it happens again.
We turned off all my plugins and still does the same thing.
Do you have any idea to solve this problem?
Thank you in advance
Hello,
What php memory limit do you have? We would recommend to set at least 96M. Please, provide wp-admin and FTP accesses in Private Content for better investigation of your problem.
Regards,
Sandra Ledford
Dear Sandra,
thank you in advance here are the credentials in private content.
Kind regards
Check please FTP accesses because we can’t connect.
Regards,
Sandra Ledford.
Dear Sandra,
did yo try the first step? Please check private content
thank you very much
Hello,
Yes, we did. We use FileZilla to connect to FTP and it does not work. Please provide correct FTP credentials.
Regards,
Sandra Ledford.
Dear Sandra,
we use the same passwords and Total commander and it works fine.
Please try it in TC
thank you
Hello,
I’ve checked the pages in Chrome browser and haven’t seen any issues:
http://storage3.static.itmages.com/i/15/1203/h_1449152701_1922539_bb920ba07e.png
Also please refer to these articles:
http://www.ghacks.net/2013/05/23/how-to-fix-google-chromes-aw-snap-error-message-when-loading-websites/
https://support.google.com/chrome/answer/95669?hl=en
http://support.gliffy.com/entries/96400607–Aw-Snap-errors-in-the-Chrome-browser
Regards,
Eva Kemp.
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