Forum Replies Created

Viewing 30 posts - 29,761 through 29,790 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 7, 2016 at 08:05

    Hello,

    To change image on furniture home page go to Pages > edit this page > scroll down to the row with that image and just change background, see http://prntscr.com/bptppd.

    Unfortunately, at present there is no option to use different breadcrumbs images for every product category, only 1 common image for the shop page and all the product categories, single products. To do this go to Pages > edit Shop page and upload featured image.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 7, 2016 at 07:54

    Hello,

    We can’t reproduce this problem on our installs. Provide, please, FTP access to your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 6, 2016 at 13:58

    Hello,

    First of all, thank you for using our theme!

    To import any additional page from our demo or install any demo version go to Theme Options > Import/Export > Dummy Content. There you’ll see options to import base content and then Versions or Additional pages.

    If you don’t want to install base demo content but need the version or additional page from our demo, you can find all the necessary .xmls in XML files folder in theme package. Then go to Tools > Import > WordPress > and select the file.

    Here https://www.8theme.com/demo/docs/xstore/#installation_upgrade_24_demo_content you can find theme documentation for any other detailed information.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 6, 2016 at 07:16

    Hello, @Lorena,

    Done, check your e-mail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 5, 2016 at 09:07

    Hello,

    I have sent you updated file. Please use it to update existing po/mo (Catalog > Update from POT file).

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 5, 2016 at 08:53

    Hello,

    Sorry for the delay. We have fixed the problem. Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 4, 2016 at 15:41

    You are welcome!
    Would be appreciated if you leave a good rating for our theme on themeforest.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 4, 2016 at 13:57

    Hello,

    Use xstore.pot file. If you plan to translate them to another language you may use Loco Translate plugin. It will be much easier for you to translate theme using this plugin. You need to save translation files in wp-content/languages/themes when adding language.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 4, 2016 at 13:51

    Hello,

    See how to add featured image http://prntscr.com/bompb1
    If you don’t have this option, enable default WooCommerce theme – Storefront – and check if you have this problem with default theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 4, 2016 at 08:04

    Hello,

    XStore theme is optimized as much as possible and these items are not related to our theme. Please, use cache plugin with correct settings and it will help you to improve the speed.

    Reduce server response time – contact with your server admin to do it.

    Eliminate render-blocking JavaScript and CSS in above-the-fold content – you can find some useful information here http://customizewp.com/eliminate-render-blocking-javascript-and-css-above-the-fold-content-in-wordpress-w3-total-cache/

    Leverage browser caching – use cache plugin and adjust browser cache

    Optimize images – upload optimized images, you may also use different services to optimize images, for example https://kraken.io/

    Minify CSS – use cache plugin and adjust minify CSS settings

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 4, 2016 at 07:30

    Hello,

    Is everything ok with your server? Every time we try likes you provided we get “This site can’t be reached” and “Could not connect to server”.

    Tell me, please, what version of XStore Core plugin do you use?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 4, 2016 at 07:24

    Hello,

    You can find your topic in the list of XStore topics http://prntscr.com/boijqf
    Or go to your profile page http://prntscr.com/boik77 and check all the topic you created.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 4, 2016 at 07:15

    Hello,

    We are glad that you sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 4, 2016 at 07:04

    Hello,

    I checked your site and see that you did not replace image from the top panel. Go to Static Block > edit Top panel static block and change image in the first column.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 2, 2016 at 11:58

    Hello,

    Login yo your https admin panel and upload use images with https links

    To change https://www.8theme.com/import/xstore/wp-content/uploads/2016/05/breadcrumb-1.png go to Theme Options > General > Breadcrumbs > upload breadcrumbs image.

    To change http://mobileenvi.com/wp-content/uploads/2016/02/blog-placeholder.jpg
    go to Posts > edit posts and use your own secure featured images for every post.

    To change http://mobileenvi.com/wp-content/uploads/2016/06/logo-fixed.png go to Theme Options > General > Header Settings > upload fixed logo.

    To change https://www.8theme.com/import/xstore/wp-content/uploads/2016/05/logo-footer.png
    go to Appearance > Widgets > Footer 1 widget area and replace logo-footer.png

    To change https://www.8theme.com/import/xstore/wp-content/uploads/2016/05/payments.png
    go to Appearance > Widgets > Right Copyrights area > add your image with https path.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 2, 2016 at 11:30

    Hello,

    Please, provide admin panel and FTP access, we’ll check your translation files.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 2, 2016 at 11:28

    Hello, @vapejuicy

    I think it would be faster if you contact me on Monday in chat http://prntscr.com/bnu6h7 I’ll be there from 9.00 (UTC +0). And we’ll solve your issues one by one. Have a good weekend too!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 2, 2016 at 11:07

    Hello,

    We use default WP functions for blog images. You can change images size in Settings > Media. Also, add some content for your post and post excerpt will appear.
    Or choose grid design type for your blog, it will be more suitable for such images (Theme Options > Blog & Portfolio > Blog).

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2016 at 20:04

    Hello,

    Add also the following

    
    .breadcrumbs-type-disable .content-page, .page-content {
        margin-top: 2.86em;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2016 at 15:13

    I have checked only art category http://prntscr.com/bni8vf or another one here http://prntscr.com/bniav9 , carousel displays only posts from that category. Don’t understand your problem. Could you provide link to page where is your problem?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2016 at 14:39

    Could you check the credentials you provided? Because can’t login.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2016 at 14:34

    Hello,

    Done. Check, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2016 at 13:54

    Latest version of XStore Core plugin is 1.0.2. But the latest version of XStore theme is 1.2. Plugins version you can check in Dashboard > Plugins and themes – in Appearance > Themes.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2016 at 13:31

    Hello,

    Do you want to add the category into menu http://prntscr.com/bngw47 ? Or you created the page and added posts from category to that page? What VC element do you use?
    Provide the link to this page and admin panel access in Private content.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2016 at 13:08

    Hello,

    Oh, I see. Sorry, my bad.

    Find code that we provided to you to change sidebar position and replace by following

    .sidebar-position-left > .row {
    display: -webkit-flex;
    display: flex;
    -webkit-flex-wrap: flex-wrap: wrap;
    flex-direction: column-reverse;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2016 at 11:28

    Hello,

    First of all backup all the files and BD before update, just in case.
    Then follow the documentation https://www.8theme.com/demo/docs/xstore/#installation_upgrade_23_theme_upgrade

    Could you tell me what exactly is wrong with that page http://prntscr.com/bnfi4d http://prntscr.com/bnfijq

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2016 at 10:15

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2016 at 08:52

    Hello,

    It’s because of js errors, see http://prntscr.com/bndtdy As a rule, it’s related to additional plugins.
    Do you use third-party plugins? Try to disable them one by one find which one made a problem.

    If it does not help, provide, please, admin panel and FTP access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2016 at 08:21

    Hello,

    It would be better if you could send us screenshot link. There are a lot of programs for these purposes for example lightshot screenshot, infinit, gyazo.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2016 at 08:17

    Hello, @quoc2005

    Could you also provide admin panel access and correct FTP credentials? What PHP Memory limit do you have?

    Have you tried one of the steps above?

    Regards

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    Viewing 29,790 results - 29,761 through 29,790 (of 30,337 total)
Viewing 30 posts - 29,761 through 29,790 (of 30,337 total)
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