Forum Replies Created

Viewing 30 posts - 29,731 through 29,760 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 11, 2016 at 09:33

    Hello,

    Please, provide admin panel access in the Private Content area. You can send the link of your screenshot, we don’t have option to attach the file.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 11, 2016 at 09:30

    Hello,

    You have disabled Breadcrumbs and enabled Header Overlap option in Theme Options.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 11, 2016 at 09:07

    Hello,

    That list includes GoogLe fonts only, if you need custom font read you can add it via additional customization http://www.webdesignerdepot.com/2013/01/how-to-use-any-font-you-like-with-css3/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 11, 2016 at 09:01

    Hello,

    I have sent you an updated xstore.pot file where this line is included. Check your registration email, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 11, 2016 at 08:15

    Hello,

    The problem was related to your server settings. We are glad that you sorted out.
    Keep in mind that you always can find the latest versions of included plugins here https://www.8theme.com/download-plugins/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 11, 2016 at 08:13

    Hello,

    Unfortunately we got the error (Check Private Content).

    Regards

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 11, 2016 at 07:49

    Hello,

    To change header color go to Theme Options > General > Header Settings http://prntscr.com/brdwdl

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 9, 2016 at 11:09

    Hello,

    We are glad to hear that you sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 9, 2016 at 11:07

    Hello,

    1) There is no such option in our theme. But you can use Loco Translate plugin and change that text using translation files.

    2) Buttons in page content you can change using VC element Buttons or use our shortcode and one of the button types https://www.8theme.com/demo/docs/xstore/#theme_settings_43_xstore_shortcodes

    If you want to change colors of add to cart, checkout etc buttons you can do it only by additional customization. Use Theme Options > Styling > Custom CSS fields.

    3) There is no option to disable this icon in header only. That’s why add the following code in global custom css .navbar-header .et-wishlist-widget i { display: none; }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 9, 2016 at 10:56

    Hello,

    I think it’s possible to change by additional customization but all our experts are busy at present and we can’t offer you this service.

    We have not tested our theme with such third-party plugins yet. Uber Menu is a good megamenu plugin and don’t think that it will have any compatibility problems, but I can’t give you 100% guarantee.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 9, 2016 at 10:48

    Hello,

    1)
    a) Go to WooCommerce > Settings > Product > Image settings and add the correct size of the single product and thumbnail image. Don’t use hard crop if you don’t want to crop images. Regenerate thumbnails after that!
    b) Go to Theme Options > General > Breadcrumbs and change or delete breadcrumbs image.
    c) To change information in that Block or add any additional information go to Static Block > edit
    Shop Banners below the products
    d) You have too long title for that button that’s why you have such strange effect on hover. I have changed paddings to avoid it.
    .single-product-large .product-information-inner{ padding: 60px 25px;}
    e) don’t understand your question. Describe in details your problem, please, maybe provide screenshots.

    f)You selected layout when Tabs are located next to product info, that’s why if you stretch the row it will overlap description content. You may use images and parallax effect there. It should work fine.
    If you need to add a lot of additional information use “Additional custom block” for this product.

    2. Yes of course. Just add variation image http://prntscr.com/bqpezs

    3. Go to Appearance > Widgets > Prefooter area. There you’ll find what static block we used to create such prefooter. Edit it if you want to change information you see there.

    Thank you for your comment, we’ll do our best to improve our documentation.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 9, 2016 at 10:18

    Hello,

    Nope, you have similar but not the same issue. We can’t activate XStore Core plugin for correct work of our theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 9, 2016 at 09:35

    Hello,

    Provide, please, admin panel access and we’ll check and fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 8, 2016 at 15:30

    Hello,

    Could you, please, enable WP debug in wp-config.php file ? Truly saying it’s very difficult to fix the problem without FTP access. Seems our XStore Core plugin conflicts with some server settings but we can’t check what part because we don’t have FTP.

    We don’t have such issue on our test installs that’s why we ask access to check on your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 8, 2016 at 15:21

    Hello,

    Max with of our menu is 1170 px. If you have 4 columns but want to make megamenu width 1170px you can select 6 columns for the first menu level and then set 25% column width for every second level in menu settings.

    Unfortunately there is no other way to make it wider without additional customization.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 8, 2016 at 15:00

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 8, 2016 at 14:38

    Hello,

    Unfortunately it’s not our theme issue. It’s related to WP settings. You can set any other page like private but not blog page, read here https://codex.wordpress.org/Content_Visibility

    You may enable default WP theme and check.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 8, 2016 at 08:42

    Hello,

    1) Which one post is marked as Private?
    2) Provide admin panel access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 8, 2016 at 08:35

    Hello,

    I have installed Default Version manually. Check, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 8, 2016 at 07:59

    Hello,

    I have sent you the key. Check registration email, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 8, 2016 at 07:47

    Hello,

    It could be related to some server settings and functions used in our theme. To find out what problem you have we need to enable wp debug, check what error appears after theme activation and fix it, but can’t do this without FTP access.

    So, please, enable debug mode and send us error that you’ll see after theme activation.

    After that would be good if you contact me via chat.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 7, 2016 at 20:49

    Hello,

    I have added language selector and currency switcher (https://wpml.org/documentation/related-projects/woocommerce-multilingual/multi-currency-support-woocommerce/) into left top bar widget area.
    Detailed information about WPML plugin and its settings you can find here https://wpml.org/documentation/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 7, 2016 at 20:17

    Hello,

    Could you provide also FTP access to your site, then we’ll be able to check and fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 7, 2016 at 15:59

    Sorry, but if we try to edit something and get any fatal error admin panel won’t work and we won’t be able to fix this problem. That’s why we ask users about FTP or at least cPanel access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 7, 2016 at 14:39

    Hello,

    Oh, I see. Unfortunately, there is no option to add banners in that place.
    Do you want to show them on all the pages or on home page only?
    If you need on home page only you can edit row with slider and set “Stretch row and content”, then add 3 columns layout – 1/4+1/2+1/4. First and last columns – your banners and second column – slider.
    See http://prntscr.com/bpy4w0

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 7, 2016 at 14:30

    Hello,

    To find out what causes problems on your site we need to make some changes in xstore template files on your server. That’s why we need to connect to your server using FTP client. How can we do this? Please, provide credentials to allow us to check files and make necessary changes.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 7, 2016 at 12:14

    Hello,

    Could you provide FTP access? At first sight, parameters that you have should be enough for correct work of our theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 7, 2016 at 10:45

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 7, 2016 at 08:30

    Hello,

    If you need to translate strings from pages theme you need to place .po/.mo files into parent theme languages folder.

    You should create new child theme pot file and translate it in case you have added some new strings in child theme.

    Also you may use Loco Translate plugin if you want to translate theme via Dashboard. If you use this plugin you should save po/mo files into wp-content/languages/themes folder.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 7, 2016 at 08:20

    Hello,

    To add Language Switcher go to WPML > Languages > Language switcher options > select Left side top bar area and set other options depending on your needs http://prntscr.com/bptwil

    Regards

  • 1 2 3 … 991 992 993 … 1,010 1,011 1,012
    Viewing 29,760 results - 29,731 through 29,760 (of 30,337 total)
Viewing 30 posts - 29,731 through 29,760 (of 30,337 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.