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Viewing 30 posts - 29,791 through 29,820 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2016 at 07:49

    Hello,

    At the right top corner open Screen Options > Link Target

    See http://prntscr.com/bnd81z

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2016 at 07:43

    Hello,

    Could you, please, provide admin panel and FTP access. We’ll check what could be the reason of your problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2016 at 07:37

    Hello,

    Unfortunately, that chat does not come bundled with a theme, it’s only for potential customers support. If you want you can install it like the third-party extension. Here is a link to official site https://www.intercom.io/live-chat

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2016 at 07:31

    Hello,

    Thake our apologies, I see this problem is at the shop and single product page only. We’ll fix this issue in our next update. Meanwhile, add the following code in global custom CSS (Theme options > Styling > Custom CSS)

    
    .bc-type-disable {
        display: none;
    }
    

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 30, 2016 at 14:41

    Hello,

    1) Please, provide screenshot of your problem with icons, I can understand what you are talking about. All the settings for product hover you can find in Theme Options > E-Commerce > Product Page Layout http://prntscr.com/bn1pjg
    If you use Products element on home page or any other page you can also find option to enable/disable/change hover of product.

    2) What size it should be? Provide Screenshot how it should be.

    3) We used custom carousel element to create such layout. You can change the settings http://prntscr.com/bn1lrd Or even don’t use carousel if you don’t need it. Just move banners out of that element and create the row with 3 columns. As a rule, every column is full width on mobile, if you don’t like it you can change its width on different devices http://prntscr.com/bn1o17 Everything depends on the end result you need.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 30, 2016 at 14:24

    Hello,

    1) Check the screenshot http://prntscr.com/bn17t3
    2) Provide link to WP where our theme is activated and also would be very good if you add admin panel access in Private Content. Then we’ll be able to fix the problem in no time.
    3) You can add product categories into main/mobile menu http://prntscr.com/bn1f74 . To make subitems with columns layout select Mega Menu design and columns number http://prntscr.com/bn1g3z

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 30, 2016 at 10:47

    Hello,

    1) Provide screenshot and highlight problem with icons, because I don’t see issues.
    2) Go to Plugins > Disable Wishlist plugin if you don’t need it. I have also added quick fix for hover button and we also will fix it in our update.
    3) To change size of the icon and text add the following code into mobile custom css areas

    /*--- No results page responsive ---*/
    
    .empty-category-block {
        padding-top: 170px;
    }
    .empty-category-block:before {
        font-size: 170px;
    }
    .empty-category-block h2 {
        font-size: 1.57rem;
        line-height: 1;
    }
    

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 30, 2016 at 08:55

    Hello,

    I have sent image to email you used during registration. Also, we plan to record the video with explanation how to create it and add to documentation.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 30, 2016 at 08:36

    Hello,

    Shipping method is WooCommerce default functionality and our theme does not have any additional options for it.

    How to set up shipping methods you can read here https://docs.woothemes.com/documentation/plugins/woocommerce/getting-started/shipping/
    If you need Canada Post you may take a look at this https://www.woothemes.com/products/canada-post-shipping-method/

    We are able to provide support only for issues related to our theme. WordPress and WooCommerce settings are out of scope of our support.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 30, 2016 at 08:17

    Hello,

    Go to Theme Options > General > Breadcrumbs > Breadcrumbs style > select Disable > Save settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 30, 2016 at 07:52

    Hello,

    This plugin is not compatible with our Ajax add to cart option and uses only default POST method. That’s why if you want to use plugin, please, disable this option (Theme Options > E-Commerce > Single product page > Ajax Add to cart > Off).

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 30, 2016 at 07:46

    Hello,

    To solve this problem, please, choose one of the following ways:
    1) Contact your hosting provider and increase PHP memory limit that will be enough to use VC frontend editor
    2) Use backend VC editor instead of frontend http://prntscr.com/bmwyj9
    3) Disable third-party plugins that need too much memory. For example, I have disabled color swatch and editor works fine. Besides, we have excluded this plugin from our theme package beginning from version 1.0.1 because it has some problems and we don’t support it anymore.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 29, 2016 at 14:35

    Hello,

    You asked me it before and I sent you the code http://prntscr.com/bmkvjs

    You can use Inspector of elements (Chrome built in tool) to find out what you should change. Then copy only the necessary part of code or add the new one!!! and add in custom css to override existing styles http://prntscr.com/bmkuj4
    In your case you need to add color:white .

    I gave you a point to the right direction with style changes and you can do them by yourself because individual customization is not included in our support. Feel free to ask me about all theme options or fixing the problems but additional customization is out of the scope of our support. You need to have base css skills if you want to change some special font-sizes, font-colors etc.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 29, 2016 at 11:16

    In global custom css area (Theme Options > Styling > Custom CSS).

    Reagrds

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 29, 2016 at 10:48

    Hello,

    Add

    
    .mc4wp-form input[type="submit"] {
        width: auto;
        font-size: 15px;
        background: none;
        opacity: 1;}
    .mc4wp-form input[type="submit"]:hover {
        color: your-color;
        background-color: your-color !important;}
    

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 29, 2016 at 10:09

    To avoid problems with theme update use child theme https://codex.wordpress.org/Child_Themes
    We included child theme archive in theme package.

    If you need only css changes you may also use Theme Options > Styling > Custom CSS . Then you also won’t lose changes after theme update.

    Before theme update 1) backup your files 2) deactivate all the included plugins. Also don’t forget to update XStore core plugin after every theme update. Latest version of plugin you can find here https://www.8theme.com/download-plugins/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 29, 2016 at 09:45

    Hello,

    I have provided subscription code in other your topic. Check it, please.

    You may try to hide that widget with css on mobile. For example

    .sidebar-widget.widget_products {
        display: none;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 29, 2016 at 09:41

    Hello,

    1) Add the following code in custom areas for tablet – mobile devices

    .sidebar-widget.widget_product_categories {
        margin-bottom: -1px;
    }

    2) You can change it in Settings > Permalinks > Shop base

    3) You can change padding for mobile devices only. Add custom css in appropriate areas

    .et-header-overlap .page-heading, .et-header-overlap .page-heading.bc-size-small {
        padding-top: 11.14em;
        padding-bottom: 2.71em;
    }

    4. Don’t understand. Could you explain in details?
    5. Create the static block with 4 columns. Edit last column and set red bg. Add text block into the last column with the following content

    <h3 style="color: white; text-align: center; font-weight: 900; line-height: 1.1; font-size: 1.55rem;">JOIN XSTORE NEWSLETTER</h3>
    <p style="color: rgba(255,255,255,0.7); text-align: center; line-height: 1.4;">You can be always up to date with our company news!</p>
    <p style="text-align: center;">[mc4wp_form]</p>
    <p style="color: rgba(255,255,255,0.7); text-align: center; line-height: 1.4;">*Don’t worry, we won’t spam our customers mailboxes</p>

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 29, 2016 at 09:27

    Hello,

    At present we have only 2 options for breadcrumbs – small and large (Theme Options > General > Breadcrumbs > Size). In future, we’ll add the ability to change paddings.

    Don’t see the search box that you are talking about. Anyway, there are no such options by default, you can try to implement it by additional customization in case you have appropriate skills.

    Provide me link to the page where you want to add MailChimp form and tell me the place where it should be added. Will it be only form or text and form below? What should be the color of bg?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 29, 2016 at 09:09

    Hello,

    1) You can use Inspector of elements (Chrome built in tool) to find out what you should change. Then copy only the necessary part of code!!! and add in custom css to override existing styles http://prntscr.com/bmh6vt
    In your case it’s

    .onsale { background: #ff0d5f;}
    We don’t have New icon.

    2) Don’t see the problem with slider arrows. Have you sorted out?

    3) How to create such button
    http://prntscr.com/bmh9pu you can find here https://www.themepunch.com/revslider-doc/video-layers/

    Seems Revolution Slider problem is related to your hosting settings. Contact your hosting provider to solve the problem.

    4) Go to Appearance > Widgets > edit useful links html code to change links http://prntscr.com/bmhaz9

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 29, 2016 at 08:48

    Hello,

    Body and Headings font color you can change in Theme Options > Typography. All the other could be changed through css. Use child theme style.css or our Custom CSS area (Theme Options > Styling > Custom CSS)

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 29, 2016 at 08:21

    Hello,

    Provide, please, admin panel and FTP access to your site in the Private Content area and we’ll check.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 29, 2016 at 08:19

    Hello,

    There is no option to set 6 columns, but we’ll add it in one of the future updates.

    To implement in now, please, select 4 columns in theme options and then add the following custom in Theme Options > Styling > Custom CSS > Custom CSS for desktop

    .portfolio-item.columns-count-4 {
      width: 16.66%;
    }
    .portfolio-item.columns-count-4 .portfolio-descr .project-title {
      line-height: 18px;
    }
    .portfolio-item.columns-count-4 .portfolio-descr .project-title a {
      font-size: 14px;
    }
    .portfolio-item.columns-count-4 .portfolio-descr .posted-in {
      line-height: 1rem;
    }
    

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 28, 2016 at 15:49

    Hello,

    Maybe you saved old options and rewrote my changes. Check the backend, custom should look like http://prntscr.com/bm51km

    Also, don’t forget to enable VC for Static blocks http://prntscr.com/bm53m3 It will be easy for you to edit them.

    Add the following code in custom for mailchimp form

    
    .mc4wp-form-fields{
        width: 50%;
        margin: 0 auto;
        position: relative;}
        
    .mc4wp-form input[type="email"]{width:100%;}

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 28, 2016 at 14:10

    Hello,

    Oh, sorry, I have added code in global custom instead of mobile. Fixed.

    To remove drop-down go to Appearance > Widgets > remove widgets from Filters area.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 28, 2016 at 13:03

    Hello,

    Default sidebar position for Blog and pages you can adjust in Theme Options > Blog & Portfolio > Sidebar position.

    Default sidebar position for Shop/ categories – go to Theme Options > E-Commerce > Product Page Layout > Sidebar

    Default sidebar position for single product – Theme Options > E-Commerce > Single product > Sidebar

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 28, 2016 at 12:59

    Hello,

    There is no option in our theme to display the list of categories on mobile only. We can only change the order of sidebar and place it first on mobile, before all the products. Then users will see categories list first.

    Added `.sidebar-position-left > .row {
    display: flex;
    flex-wrap: wrap;
    flex-direction: column-reverse;
    }` in custom css.

    I don’t see mailchimp form in footer or on home page, so can’t check the problem to help you.

    I have fixed wishlist and cart on mobile. Check.

    Regards,
    Olga Barlow

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 28, 2016 at 10:34

    Login to your account on Themeforest, go to Downloads area and below the download button you’ll see the option to add rating. Comment you may leave in comments area http://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546/comments

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 28, 2016 at 10:08

    You are welcome!

    I would greatly appreciate if you leave a review and good rating for our theme. Thanks.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 28, 2016 at 09:51

    Hello,

    Fixed. Check, please.

    Regards

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Viewing 30 posts - 29,791 through 29,820 (of 30,337 total)
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