Forum Replies Created

Viewing 30 posts - 29,611 through 29,640 (of 30,391 total)
1 2 3 … 987 988 989 … 1,012 1,013 1,014
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2016 at 09:32

    Hello,

    We don’t see described problem on your site. Could you, please, send us screenshot or video for our better understanding.

    Regards

    #135465 Copied In reply to: Update mess
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2016 at 09:32

    Hello,

    Provide, please, link to your side, admin panel and FTP access. We’ll check what could be the reason of your problem.

    Regards

    #135464 Copied In reply to: I can not translate the template
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2016 at 08:47

    Hello,
    Thanks so much.
    We have fixed everything. Please check and let us know.

    Feel free to contact us 🙂

    #135459 Copied In reply to: RTL file not activated
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2016 at 08:32

    Hello,

    This is a default link beneath an auto excerpt (Theme Options > Blog & Portfolio > Blog > Excerpt length (words)). There is no theme option to change link text. You may use translation files if you want to change it. Or edit theme function etheme_get_read_more (xstore/framework/theme-functions.php)
    Use child theme in case you want to change the functions.

    Regards

    #135456 Copied In reply to: Text Below Blog Post Image
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2016 at 08:28

    Hello,

    To change that banners and effects you need to edit banner shortcode
    http://prnt.sc/c0zi6p

    3. If you are talking about sidebar then you can disable it for any page you need (Page Layout > Sidebar position > Without).

    4. You should not add any woocommerce shortcode for shop page. Only set it in WooCommerce > Settings > Products > Display. You can’t have 2 shop pages by default. To change categories widget title go to Widgets > Product Page sidebar > edit widget title.

    Regards

    #135455 Copied In reply to: Questions
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2016 at 14:15

    Hello,

    I have fixed the problem on your site. Check now.

    Regards

    #135392 Copied In reply to: Redux Framework plugin fatal error
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2016 at 13:56

    Hello,

    Unfortunately, this option with hover effect for demo purposes only to show our clients what page he goes to. You may create the same layout but without hover effect.

    How to create mega menu you can read here https://www.8theme.com/topic/mega-menu-6/
    Feel free to ask if you need any other instructions.

    Regards

    #135388 Copied In reply to: Get an awersome Menu ?
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2016 at 13:52

    Hello,

    First of all, you are using too old version of our theme. I see you changed theme name, suppose you have made changes in template files that may cause your issue. Please. Update theme to latest version 1.6 and XStore core plugin to version 1.0.4.
    If you need to add any changes in template files use child theme, it’s included in theme package.

    If you update all theme files but the problem still persists, please, do the backup of your files and reply back.

    Regards

    #135387 Copied In reply to: product image
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2016 at 13:29

    Hello,

    It was child theme issue and rtl.css was not enable. I have fixed. Check your site now, please.

    About translation. My account drop-down menu is untranslated because woocommerce file does not include these translation see http://prntscr.com/c0mvxh , the same for addresses. Please, translate it.

    To translate widget titles go to Appearance > Widgets > Shop sidebar widget area and change the titles.

    Regards

    #135383 Copied In reply to: RTL file not activated
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2016 at 12:55

    Hello,

    Unfortunately, there is no option to change my account drop-down menu, we display default WooCommerce my account menu. You can change it only by additional customization in case you have appropriate skills ( http://prntscr.com/c0l9b9 xstore/framework/theme-functions.php )
    Use child theme if you plan to do any changes.

    If you want to change slider for different devices then use Revolution Slider Responsive options, here is documentation https://www.themepunch.com/revslider-doc/slider-setup/#slidelayout and video tutorial https://www.youtube.com/watch?v=iyuxFo-WBiU&index=8&list=PLSCdqDWVMJPPDcH_57CNZvLckoB8cimJF

    Regards

    #135381 Copied In reply to: error link dashboard
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2016 at 12:41

    Thanks so much.
    We have found and fixed everything.
    Please check and let us know.

    Feel free to contact us 🙂

    #135380 Copied In reply to: RTL product attributes
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2016 at 11:10

    Hello,

    It’s possible only by additional customization in case you have appropriate skills ( http://prntscr.com/c0l9b9 xstore/framework/theme-functions.php )
    Use child theme if you plan to do any changes.

    Regards

    #135368 Copied In reply to: Edit MY ACCOUNT top bar menu
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2016 at 11:03

    Hello,

    Provide, please, admin panel and FTP access because as you can see we don’t have this problem https://www.8theme.com/demo/xstore/translation/he/?product=gold-watch

    Regards

    #135367 Copied In reply to: RTL product attributes
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2016 at 11:01

    Hello,

    To hide brands you need to edit following files:

    wp-content/plugins/et-core-plugin/inc/post-types.php
    and comment out register_taxonomy( ‘brand’, array( ‘product’ ), $args ); line
    see http://prnt.sc/c0l4gc

    Also wp-content/themes/xstore/framework/init.php
    and comment out line require_once( apply_filters(‘etheme_file_url’, ETHEME_CODE . ‘woo/brands.php’) );
    see http://prnt.sc/c0l40g

    Regards

    #135365 Copied In reply to: Brand Plugin conflict
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2016 at 10:18

    Hello,

    You are welcome!

    Regards

    #135360 Copied In reply to: 8theme Products & woocommerce recent products
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2016 at 10:17

    Hello,

    You may use cache plugin to minify css file. For example W3 Total Cache. Here is minify settings we used on our demo http://prntscr.com/c0knnw

    Regards

    #135359 Copied In reply to: compressed style.css file?
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2016 at 10:13

    Hello,

    You are welcome!

    Regards

    #135357 Copied In reply to: Regular Dropdown not working
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2016 at 10:13

    Hello,

    Sorry, don’t understand your question. If you want to change the user logout and login using account credentials of another user if you have them.

    Regards

    #135356 Copied In reply to: error link dashboard
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2016 at 10:11

    Hello,

    You are welcome!

    Regards

    #135354 Copied In reply to: VC EightTheme List Module
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2016 at 10:10

    Hello,

    I see. Ok, I have sent your request to our developers. I’ll will inform you once get the answer.

    Regards

    #135352 Copied In reply to: Brand Plugin conflict
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2016 at 10:07

    Hello,
    Please, provide your site link for our better look, thanks.

    Regards

    #135351 Copied In reply to: RTL product attributes
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2016 at 10:02

    Hello,

    Does Orders page work now?

    Regards

    #135350 Copied In reply to: 404 Pages for items under "MY ACCOUNT" top bar menu
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2016 at 09:57

    Hello,
    Please add following CSS code in your custom.css

    .woocommerce-variation-price {
  width: 100%;
  display: inline-block;
  margin: 10px 0 15px;
}
.woocommerce-variation-price .woocommerce-Price-amount {
  font-size: 22px;
}

    We have already added this code in our theme and you will see changes in our next update.

    Regards

    #135349 Copied In reply to: Variable Product Price has little/no styling
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2016 at 09:33

    Hello,

    I have checked with the default theme and see the same situation, parent http://prntscr.com/c0k5ja , child http://prnt.sc/c0k58v Loading time was increased by WooCommerce, very likely this is how WooCommerce works. I would recommend you to contact with woo support to sorted out.

    Regards

    #135344 Copied In reply to: Child-theme
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 1, 2016 at 19:23

    Hello,

    Unfortunately, there is no such option by default, we use get_categories function to display categories. If you have appropriate skills you may try to change it by additional customization. ( xstore/woocommerce/content-product.php )

    Use child theme if you plan to do any changes.

    Regards

    #135292 Copied In reply to: 8theme Products & woocommerce recent products
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 1, 2016 at 19:16

    Hello,

    Please, provide me link to page where I’ll be able to see the problem. After that I’ll send you the code to fix this issue.

    Regards

    #135291 Copied In reply to: Variable Product Price has little/no styling
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 1, 2016 at 19:15

    You are welcome.

    Regards

    #135289 Copied In reply to: Shop & category page
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 1, 2016 at 19:14

    Hello,

    I moved your request to the second level of our support and send you the answer once get fix from our developers.

    Regards

    #135288 Copied In reply to: Informations page – not correctly shown in some tablets
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 1, 2016 at 19:11

    Hello,

    Please, update your theme to version 1.6. This issue was fixed.

    Regards

    #135285 Copied In reply to: error link dashboard
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 1, 2016 at 19:10

    Hello,

    And FTP access, please.

    Regards

    #135284 Copied In reply to: RTL file not activated
  • 1 2 3 … 987 988 989 … 1,012 1,013 1,014
    Viewing 29,640 results - 29,611 through 29,640 (of 30,391 total)
Viewing 30 posts - 29,611 through 29,640 (of 30,391 total)
1 2 3 … 987 988 989 … 1,012 1,013 1,014

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