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Child-theme - by admin_epmedia - on WordPress WooCommerce support

This topic has 7 replies, 2 voices, and was last updated 7 years, 8 months ago ago by Olga Barlow

admin_epmedia

Participant

July 24, 2016 at 17:41

Hi,
a little funny thing…i use the Xstore theme 1.4 when using the master theme with 14 plugins in use …the pages have a loadtime of 0,48 sec…wich is good. When using the child theme without any plugins the pageload is about 0.58sec. If i activate all the plugins i want to use…the loadtime is about 1,2sec. Strange!?

#134502 Copied Theme version: 1.4 WooCommerce version: 2.6.3

6 Answers

Olga Barlow

Support staff

July 25, 2016 at 11:02

Hello,

Do you mean that with Parent theme load time is 0.48 and with child theme it’s 1.2?
Could you provide admin panel access, please?

Regards

#134588 Copied

admin_epmedia

Participant

July 25, 2016 at 16:27

hi…did send Olga two images

Please, contact administrator
for this information.

#134643 Copied Theme version: 1.5 WooCommerce version: 2.6.3

admin_epmedia

Participant

July 25, 2016 at 16:30

ftp acces

Please, contact administrator
for this information.

#134644 Copied Theme version: 1.5 WooCommerce version: 2.6.3

Olga Barlow

Support staff

July 26, 2016 at 10:02

Hello,

We don’t see products on your site nay more. Checked both child them and parent and have almost the same results https://gyazo.com/cac49c5945edf311b9ac5a3d4cd7f29c and https://gyazo.com/4790905eccf8404ee82a9f56bfe0cdf7

Regards

#134715 Copied

admin_epmedia

Participant

July 30, 2016 at 19:52

can you check again please with info beneath?

Please, contact administrator
for this information.

#135083 Copied Theme version: 1.5 WooCommerce version: 2.6.3

Olga Barlow

Support staff

August 2, 2016 at 09:33

Hello,

I have checked with the default theme and see the same situation, parent http://prntscr.com/c0k5ja , child http://prnt.sc/c0k58v Loading time was increased by WooCommerce, very likely this is how WooCommerce works. I would recommend you to contact with woo support to sorted out.

Regards

#135344 Copied
Tagged: child theme customization, child theme design, child theme wordpress, customizable child theme, woocommerce child theme, wordpress child theme, wordpress woocommerce theme
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