Return to previous page

Informations page – not correctly shown in some tablets

This topic has 6 replies, 2 voices, and was last updated 7 years, 8 months ago ago by Olga Barlow

  • Avatar: sugi1119
    sugi1119
    Participant
    July 30, 2016 at 00:02

    Hi,

    I just realised information page is not correctly display in some tablets.
    I checked with Samsung Galaxy Note 10.1.

    Information page shows the information menu tabs in the screen wide and about 5% of the right side of screen shows the articles.

    This is same things happening if I opened demo site in the tablet.
    So, this is only for tablet resolution issue? or is there any way to fix it?

    Please advise.

    Please, contact administrator
    for this information.
    #135044 Copied Theme version: Xstore1.5
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 30, 2016 at 13:29

    Hello,

    Could you, please, provide me screenshot and highlight problems for our better understanding.

    Regards

    #135071 Copied
    Avatar: sugi1119
    sugi1119
    Participant
    July 30, 2016 at 14:06

    Hi Olga,
    Please refer below the screen shot.
    http://prntscr.com/bzg9v4

    As you can see only tab menu are displayed and unable to see the contents.

    Thank you,

    #135075 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 1, 2016 at 12:52

    Hello,

    Could you, please, enable any default theme and check if you have this issue with default theme too?
    Provide me screenshot how it looks with default WP theme.

    Regards

    #135206 Copied
    Avatar: sugi1119
    sugi1119
    Participant
    August 1, 2016 at 13:05

    Hi Olga,

    I changed the theme to WP default: Twenty fourteen.
    http://prntscr.com/c06ozq

    This screen shot is captured from the tablet.
    This is exactly same to appear in my laptop as well.

    So, I cannot see same problem in WP default theme.

    #135208 Copied Theme version: Xstore1.5
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 1, 2016 at 19:14

    Hello,

    I moved your request to the second level of our support and send you the answer once get fix from our developers.

    Regards

    #135288 Copied

  • Tagged: , , , , ,

  • Viewing 6 results - 1 through 6 (of 6 total)

The issue related to '‘Informations page – not correctly shown in some tablets’' has been successfully resolved, and the topic is now closed for further responses

Useful links WooCommerce & WordPress

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Sport Store – WordPress WooCommerce Theme
lazy-placeholder
Cleaning – WordPress WooCommerce Theme
lazy-placeholder
Plumbing Store – WordPress WooCommerce Theme
lazy-placeholder
Interior – WordPress WooCommerce Theme
lazy-placeholder
Bakery Store – WordPress WooCommerce Theme
lazy-placeholder
Meeting – WordPress Theme
lazy-placeholder
Games Store – WordPress WooCommerce Theme
lazy-placeholder
Onepage Store – WooCommerce Theme
lazy-placeholder
Marseille04 – WordPress WooCommerce Theme
lazy-placeholder
School – WordPress Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.