Forum Replies Created

Viewing 30 posts - 29,431 through 29,460 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 15, 2016 at 10:36

    Hello,

    Provide link to page where you get this error.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 15, 2016 at 09:22

    Hello,

    Add the following code in Theme Options > Styling > Custom CSS

    .fixed-product-block .fixed-content .yith-wcwl-add-to-wishlist {
      display: block;
    }
    .fixed-product-block .fixed-content .yith-wcwl-add-to-wishlist a {
      font-size: 0.86rem;
    }

    We’ll fix it in next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 15, 2016 at 08:48

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 15, 2016 at 08:47

    Hello,

    You are using WooCommerce (ES) plugin. This plugin added new field and changed checkout fields’ classes.
    Also, I see that you have a long translation of Add to cart on grid and added the fix.
    I added following code in custom CSS (Theme Options > Styling > Custom CSS)

    /*--- Add to cart grid fix ---*/
    .footer-product .button:before {margin-right: 1px;}
    .product-image-wrapper .footer-product .add_to_cart_button {font-size: 9px;}
    
    /*--- Checkout ---*/
    .woocommerce-billing-fields #billing_company_field {width: 100%;}
    .woocommerce-billing-fields #billing_country_field {
        float: left;
        width: 48.5%;
        padding-right: 10px;
    }
    .payment_methods label img {
        max-width: -moz-max-content;
    }

    Check your site now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 15, 2016 at 08:13

    Hello,

    Unfortunately, there is no such option in our theme. You can try to implement it by additional customization in case you have appropriate skills. Use child theme if you decide to make any changes in template files.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 15, 2016 at 08:11

    Hello, essyribake,

    If you read instructions carefully and check your code you’ll understand that you add Tracking ID only http://prntscr.com/c5uwcf instead of Tracking Code http://prntscr.com/c5uw7m.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 15, 2016 at 07:55

    Hello,

    Glad to hear the problem has been resolved.
    Have a nice day.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 15, 2016 at 07:54

    Hello,

    Very likely you get some error message. We need to enable wp debug and check. Please, provide admin panel and FTP access, we’ll check.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2016 at 12:20

    Hello,

    Unfortunately, there is no such option for related products in our theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2016 at 11:24

    Hello,

    We have sent IP to your email. Please, make sure that both the credentials are correct before reply back.
    We want to help you but we can do nothing if we can’t check files and admin panel setting.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2016 at 10:11

    Hello

    You have to add your script code (Google Analytics code) in filed Google Analytics Code
    See documentation https://support.google.com/analytics/answer/1032385?hl=en

    Regards

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2016 at 09:55

    Hello

    Problem was caused by WP Hide Post plugin.
    Once we deactivated plugin and everything works fine.

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2016 at 08:30

    Hello,

    Can’t replicate the same problem on our test installs. Could you provide temporary admin panel and FTP access to your site? We’ll check what is the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2016 at 08:17

    Hello,

    Glad to hear the problem has been resolved.
    Have a nice day.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2016 at 08:17

    Hello

    Glad to hear the problem has been resolved.
    Have a nice day.

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2016 at 08:16

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2016 at 08:12

    Hello,

    Please, check if all the plugins that come bundled with out theme are up to date. The latest versions of all the included plugins you can find here https://www.8theme.com/download-plugins/ .

    Reply back if you are using the latest versions of theme and plugins but still have the problem. In this case provide admin panel and FTP also.

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2016 at 07:16

    Glad to hear the problem has been resolved.
    Have a nice day.

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 12, 2016 at 14:20

    We turned off Ajax Add to cart in Theme Settings and now everything works ok. It will function only if this option is disabled cause this plugin “WooCommerce Product Add-ons” is not compatible with Ajax, and uses the method POST.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 12, 2016 at 12:18

    Hello

    We created a child theme, please check

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 12, 2016 at 11:31

    Hello,

    We added currencies converter just as an example how WPML currencies switcher will look.

    If you use another plugin it could require additional customization of style. First of all set necessary plugin settings http://prntscr.com/c4s3hu
    and widget settings http://prntscr.com/c4s48j

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 12, 2016 at 10:55

    Hello,

    Unfortunately, there is no option in our theme to change portfolio permalinks.
    Portfolio page uses default footer from Appearance > Widgets > Footer widget areas.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 12, 2016 at 09:11

    Hello

    Please, provide admin panel and FTP access in the Private Content area.

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 12, 2016 at 09:00

    Hello,

    Enable default WooCommerce theme – Storefront – and check if you have the same problem. Reply back in case problem persists with our theme only.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 12, 2016 at 08:58

    Hello,

    WooComerce should not affect theme design. Don’t merge all the scripts.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 12, 2016 at 08:54

    Hello,

    We plan to release a new update within next few days. Follow us on ThemeForest.
    We are very glad to hear that you like our theme 🙂

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 12, 2016 at 08:52

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 12, 2016 at 08:52

    Hello,

    Provide link to page where we’ll be able to see the problem. Do you use any third-party plugins for checkout? Provide also temporary admin panel access, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 12, 2016 at 08:48

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 12, 2016 at 08:47

    Hello,

    Have you checked what page speed do you have with default theme?
    You are usings WooCommerce + other additional plugins, images. Of course, your site can’t be very light.

    Use 810x570px images for banners or disable full width option http://prntscr.com/c4qdds

    Regards

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    Viewing 29,460 results - 29,431 through 29,460 (of 30,337 total)
Viewing 30 posts - 29,431 through 29,460 (of 30,337 total)
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