Footer payment icon - by captainsesman - on WordPress WooCommerce support

This topic has 9 replies, 3 voices, and was last updated 7 years, 7 months ago ago by Rose Tyler

  • Avatar: captainsesman
    captainsesman
    Participant
    August 12, 2016 at 08:57

    Plaese i have issues with my Social media icons are not being responsive. i.e the mobile view
    http://sendfile.cc/GY3DCOA

    This is what i am trying to achieve but to no avail on the moible view
    http://sendfile.cc/GY3DCOI

    8 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 12, 2016 at 09:11

    Hello

    Please, provide admin panel and FTP access in the Private Content area.

    Avatar: captainsesman
    captainsesman
    Participant
    August 12, 2016 at 12:56

    Find the FTP access below

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 12, 2016 at 13:36

    Hello,

    The issue has been fixed. Check site now.

    Regards,
    Rose Tyler.

    Avatar: captainsesman
    captainsesman
    Participant
    August 12, 2016 at 21:58

    Please what did you do so that i can fix it when things go wrong next time. Please

    Avatar: captainsesman
    captainsesman
    Participant
    August 15, 2016 at 10:26

    Hello Rose, Please my Support Will soon be out, and I want to know how you did stuff like that so i can be able to give support to my company even when i am out of support please.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 15, 2016 at 15:42

    Hello,

    Sorry for a long delay. І have changed content in static block, please see the screenshot http://prntscr.com/c601uq

    Regards,
    Rose Tyler.

    Avatar: captainsesman
    captainsesman
    Participant
    August 15, 2016 at 16:26

    Thanks Rose, But the Image you sent was not clear. Besides You have solved my problem before. You asked for my FTP access which i gave you, and then you corrected the responsiveness of the social icon. So i want to know what did you do that i did not do correctly. Thank you

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 16, 2016 at 08:00

    Hello,

    We needed only your admin panel details (you had given us before) to solve the issue. You displayed the social icons with Static blocks but done that was incorrect. We have fixed that. Now the social icons are displayed correctly, for that your static block should be as on the screenshot. To check it go to Dashboard -> Static Blocks -> images.

    Regards,
    Rose Tyler.

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