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Theme Not passing plugin to shopping cart.

This topic has 4 replies, 2 voices, and was last updated 7 years, 8 months ago ago by Olga Barlow

  • Avatar: KoolAide187
    KoolAide187
    Participant
    August 11, 2016 at 18:19

    Alright so I disabled all my plugins except:
    WooCommerce & WooCommerce Product Add-ons

    WooCommerce Product Add-ons is a nice plugin feature we would like to use because we laser engrave our products and would like people to have the option to get custom engravings on their calls.

    I know I have WooCommerce Product Add-ons setup correctly but it’s not passing the information to the shopping cart and I have it narrowed down to the theme causing the problem. Any help would be appreciated. Thanks!

    Please, contact administrator
    for this information.
    #136422 Copied Theme version: 2.7.2 WooCommerce version: 2.6.4
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 12, 2016 at 07:30

    Hello

    Please, show on the screenshot what exactly is wrong.
    Cause we do not see any issues

    Regards

    #136442 Copied
    Avatar: KoolAide187
    KoolAide187
    Participant
    August 12, 2016 at 13:18

    http://imgur.com/a/7LyXv
    Here is a link screen shots of what happens.

    #136507 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 12, 2016 at 14:20

    We turned off Ajax Add to cart in Theme Settings and now everything works ok. It will function only if this option is disabled cause this plugin “WooCommerce Product Add-ons” is not compatible with Ajax, and uses the method POST.

    Regards

    #136512 Copied
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