When I add products first time, the cart updated normally. But, when I empty the cart and try to add other product, the cart still show empty page.
I don’t have any caching plugins, Plus I tried to stop plugins and try fixing this issue, but the problem still present.
Latest version is installed of Royal theme, woocommerce and all plugins.
the website is in private content.
Hello,
Please, provide admin panel and FTP access in Private Content.
Regards,
Rose Tyler.
Info is in Private content:
Unfortunately the FTP credentials are not correct. Please check it and provide us again.
Regards,
Rose Tyler.
I tried it and its correct. Please try again
We can’t connect to your ftp. Please contact your server manager.
Regards,
Rose Tyler.
Please give me your IP which try login from (to whitelist on server firewall)
I am waiting your reply as I need to fix this cart issue a.s.a.p
Thanks in advance.
Hello,
We have sent IP to your email. Please, make sure that both the credentials are correct before reply back.
We want to help you but we can do nothing if we can’t check files and admin panel setting.
Regards
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