Hello,
If you are logged out you don’t see the drop-down menu.
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Hello,
If you are logged out you don’t see the drop-down menu.
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Hello,
I’m glad that you sorted out. Feel free to contact us if you need any other help.
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Hello,
Very likely you are trying to activate one of the included plugins. You don’t need this. Read more in theme documentation.
https://www.8theme.com/demo/docs/xstore/#plugins_34_activation_and_purchase_codes
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Hello,
You are welcome!
Would be very grateful if you leave 5-stars rating and good comment for our theme https://themeforest.net/downloads
Have a good day!
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Hello,
As a rule, this issue related to server setting. You can install these plugins manually.
Find plugins archives in xstore/theme/plugins/ extract them and copy extracted folder into wp-content/plugins folder on your server.
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Hello, @FbyM2016,
As I can see you have already change the bg image. Provide me, please, admin panel access, so I’ll be able to check what is the reason of wedding version import.
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Hello,
Go to Theme Options > Single Product Page > Ajax “Add To Cart” > set OFF . Product Addons plugin uses POST method and does not work with Ajax add to cart. Keep this option disabled if you want to use this plugin.
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Hello,
1) We don’t have any tracking options. WooCommerce plugin has only tracking form shortcode https://docs.woocommerce.com/document/woocommerce-shortcodes/ Use this shortcode to add tracking form.
Users should know Order ID and billing email to track order https://www.8theme.com/demo/xstore/track-order-2/
2) Go to WooCommerce > Settings > Account > Enable registration on My Account page.
3) Unfortunately, that text is hard coded. Use child theme to add etheme_share_shortcode function (xstore/framework/shortcodes.php) into child theme functions.php and change that text.
4) Read WooCommercce documentation, please, https://docs.woocommerce.com/document/local-pickup/
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Hello,
Go to Appearance > Menus > create My account menu and check My Account in Theme locations http://prntscr.com/ct905v
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Hello,
Great. Have a good day!
Regards
P.S. Very nice site by the way!
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Hello,
Our theme should not affect permalinks settings. Try to enable your type of permalinks and default theme. Do you have this issue?
Reply back in case problem persists with our theme only.
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Hello,
1) wp-content/themes/xstore/headers/center.php
2) It’s because you set site layout boxed http://prntscr.com/csxaop
I have changed it to wide and now everything is ok. I have also change your custom styles for the footer and copyrights http://prntscr.com/csxfe5
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You are welcome.
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Hello,
Are you talking about backend or frontend. I don’t see problem on frontend http://prntscr.com/csx6d4
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Hello,
To get hover effect you need to edit your product and add gallery images http://prntscr.com/csx49w First gallery image will be your hover image. Then go to Theme Options > E-Commerce > Product Page Layout > Hover Effect > Swap http://prntscr.com/csx4p8
If you did this but still have the problem with hover image, reply back and provide temporary admin panel and FTP access to your site.
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Hello,
Check the credentials you provided. We got an error FEHLER: Ungültiger Benutzername.
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Hello,
1) Add the following code in Theme Options > Styling > Custom CSS
.menu-wrapper .menu > li:hover .nav-sublist-dropdown {
top: 55px !important;
}
2) Product attributes have default order on single product page. You may enable default woocommerce theme Storefront and check that dropdown has the same order. Try to search on WooCommerce forum, maybe you’ll find any solution there.
3) Add the following code in custom css to add border
.product .content-product {
border: 1px solid #e6e6e6;
padding: 20px;
}
4) These labels were made like images xstore/images/label2.png etc. We plan to change them in next version to add option for translation.
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Hello,
I see. Ok, we’ll fix it in next theme update.
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Hello,
You send me the wrong password, so I can’t check if this page is a simple page or Shop page.
If this page is simple page then go to Pages > edit page > find VC custom CSS settings http://prntscr.com/csukgv and add the following code
.category-grid .categories-mask {
display: none;
}
This code will be applied to this page only.
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Hello,
First of all, you need to backup all your files, DB and do Theme Options export before any update. Then you’ll be able to restore your site in case something goes wrong during the update.
As a rule, you should not lose any data or custom CSS after update. Only if you made changes in template files instead of child theme then these changes will be lost. That’s why we always recommend to use child theme for all the types of customization.
https://www.8theme.com/demo/docs/xstore/#installation_upgrade_23_theme_upgrade
Regards
Hello,
Try to enable default WooCommerce theme – Storefront – and test order process again. If you have the same problems then check WooCommerce payment and email settings https://docs.woocommerce.com/document/configuring-woocommerce-settings/
https://docs.woocommerce.com/document/email-faq/
https://docs.woocommerce.com/document/paypal-standard/
Reply back in case your problem persists with our theme only and provide temporary admin panel and FTP access.
Regards
Hello,
Ok. Great. Yes, cache could be the reason of problem or any third-party chrome extension.
Regards
Hello,
You are welcome!
Add the following code to make out of stock image clickable
.products-loop .outofstock .content-product .product-image-wrapper, .productCarousel .outofstock .content-product .product-image-wrapper {
pointer-events: auto;
}
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Hello,
Yes, that’s really strange.
Inspect the elements. Do you have any errors in console? Try another browser. Do you have this issue? Try Chrome Incognito Window. Do you have this issue?
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Hello,
Great. You are welcome.
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Hello,
You are welcome.
14. http://prntscr.com/csi1xf Fixed
16. Grid items have changed structure that’s why copy /xstore/woocommerce/content-product.php file in child theme and edit it to add sku in place you need.
17. Edit previously mentioned file (content-product.php) to add “a” tag.
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Hello,
I checked your site and don’t see problem with removing, see https://www.dropbox.com/s/m8qfay6ogahvjlm/client-cart.mp4?dl=0
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Hello,
Problem is related to your server. You are using Windows server, right?
‘ABSPATH’ is invalid with Windows Servers.
We have made changes in xstore/framework/thirdparty/options-framework/extensions/dummy_content/dummy_content/field_dummy_content.php and replaces ABSPATH by __FILE__ http://prntscr.com/cshmhn
Contact with your hosting provider, maybe they will be able to fix this issue for you, because you’ll face this issue again after theme update.
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Hello,
First of all, you need to edit not promo popup content to add that class but your mailchimp form content http://prntscr.com/csh7v4
We added styles for inputs http://prntscr.com/csh91j
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