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Newsletter Popup not working - by uspdesigns

This topic has 9 replies, 2 voices, and was last updated 7 years, 7 months ago ago by Olga Barlow

uspdesigns

Participant

October 10, 2016 at 13:49

Hi

As per your demo: https://www.8theme.com/demo/xstore/
When you click the Newsletter link in Top Bar, you get a nice newsletter popup.

I am trying to recreate this.

I am using a static block and have previewed the newsletter static block in a separate window and it looks fine.
I assigned the static block in theme options to this link via shortcode [block id=”xxx”]

But when I click on Newsletter link in top bar, nothing appears. Its blank.

Demo Screenshot: http://screencast.com/t/4VDnZAUNbuP

My screenshot: http://screencast.com/t/8VILHWdreP6Z
Preview of static block: http://screencast.com/t/rooju8dD0Z

Any ideas?

#142164 Copied Theme version: 2.3 WooCommerce version: 2.6.4

8 Answers

uspdesigns

Participant

October 10, 2016 at 14:45

In fact I have also noticed that none of the static blocks are loading on the frontend?

They work fine in the previews.

I don’t have any caching plugin installed.

#142168 Copied

Olga Barlow

Support staff

October 10, 2016 at 14:59

Hello,

Could you, please, provide me temporary admin panel access? I need to check your settings to find out what could be the reason of your issue.

Regards

#142172 Copied

uspdesigns

Participant

October 10, 2016 at 15:08

Hi

I have put login details in private window below.

Thanks

Please, contact administrator
for this information.

#142176 Copied

Olga Barlow

Support staff

October 11, 2016 at 08:03

Hello,

Have you sorted out? Because I checked your site and see popup http://prntscr.com/csdwl0
The only problem moment I see is style. To get styles as on our demo use et-mailchimp class http://prntscr.com/csdx64

Regards

#142243 Copied

uspdesigns

Participant

October 11, 2016 at 12:35

Hi

I didn’t do anything. I presume you did something to make it appear?

I started to style it, but when adding the mailchimp form via shortcode in the static block, it was appearing perfectly fine – in the center. But then all of a sudden later on in the day, it all moved to the left, and I didnt do anything. Did you update any styling options anywhere?

I also added the class “et-mailchimp” around the form and it still didnt do anything:

http://screencast.com/t/e1k7aypvDx

But checking inspect element around the form after, I couldn’t see any css for this class??

http://screencast.com/t/Fbd4dkixfIP1

Can you take another look please. I really need my mailchimp form to be centered.

Thanks

#142274 Copied

Olga Barlow

Support staff

October 11, 2016 at 13:18

Hello,

First of all, you need to edit not promo popup content to add that class but your mailchimp form content http://prntscr.com/csh7v4

We added styles for inputs http://prntscr.com/csh91j

Regards

#142285 Copied

uspdesigns

Participant

October 11, 2016 at 13:53

Thank you – I realised the problem. I was using a different plugin to add mailchimp form (Yikes Mailchimp Forms), not the official mailchimp plugin to add this form.

So I did that now and can see the style the same as per the demo.

Thanks!

#142293 Copied

Olga Barlow

Support staff

October 11, 2016 at 14:25

Hello,

Great. You are welcome.

Regards

#142301 Copied
Tagged: newsletter, popup, templates, troubleshoot, woocommerce, wordpress
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