Page 957 – 8theme.com

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Viewing 30 posts - 28,681 through 28,710 (of 30,337 total)

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Olga Barlow

Participant

October 31, 2016 at 10:09

Hello, @Crogers,

Ajax search in header delivers users instant and changing results as they type in the dropdown which shows the product. That’s why you see different result till the moment when the full word is entered. We’ll add the option to disable predictive search in next theme update if you don’t like it.
By default, it searches by title and description (in the same way as WooCommerce Search widget works). If you need more advanced search (by sku, by title only) I would recommend you to use additional plugins.

Regards

#144451 Copied In reply to: Search function issues

Olga Barlow

Participant

October 31, 2016 at 09:14

Hello,

I don’t see any problem with cart widget in header with our theme. I sent you screenshot that with default WooCommerce theme, there are two different old prices in mini cart and on single product page http://prntscr.com/cz1sln . Do you see that?
Also, I told you that problem persists with default WooCommerce Shortcode for sale products [sale_products per_page="12"] https://docs.woocommerce.com/document/woocommerce-shortcodes/
Here is the problem
http://prntscr.com/d14ubb here is a link to page http://www.strictlyreptiles.tv/sale-products-test/

What have they told you about this issue? Because as I can see problem is not solved.
You can go to Appearance > Themes > and activate Storefront theme and check to understand what I’m talking about.

Regards

#144435 Copied In reply to: Xstore Engineer Slider

Olga Barlow

Participant

October 31, 2016 at 08:52

Hello,

Shop page is default WooCommerce page. If you installed WooCommerce pages don’t forget to go to Appearance > Menus > and add shop page into your menu.

Tell me also what version did you try to install and provide temporary admin panel access, so I’ll be able to check why it was not applied.

Regards

#144430 Copied In reply to: Demo data imported incorrectly

Olga Barlow

Participant

October 31, 2016 at 08:32

Hello,

Thank you for your report. We’ll fix this issue in next theme update. Until this happened, please, keep WooCommerce plugin enabled.

Regards

#144427 Copied In reply to: Fatal Error on portfolio page

Olga Barlow

Participant

October 31, 2016 at 08:25

Hello,

In case you want to delete this content at all then go to Appearance > Widgets > After the products widget area > remove Static Block widget. In case you just want to change the content then go to Static Blocks > edit After the products Static Block.
https://www.8theme.com/demo/docs/xstore/#theme_settings_44_static_blocks
https://www.8theme.com/demo/docs/xstore/#theme_settings_45_widgets_amp_custom_widget_areas

Regards

#144426 Copied In reply to: on 'no products found page' change the shipping box text

Olga Barlow

Participant

October 31, 2016 at 08:19

Hello,

Do you have this warning with our theme only or with default theme too? Do you use any third-party plugins? Try to disable theme and check.
Reply back in case issue persists with our theme only and provide temporary admin panel and FTP access.

Regards

#144425 Copied In reply to: Error after Installation

Olga Barlow

Participant

October 31, 2016 at 08:14

Hello, @identidade,

Thank you very much for such warm thoughts. I’m really glad to hear that you like our theme! We’ll do our best to make our theme even better than it is at present.

I would be very appreciated if you leave 5-stars rating for our theme on TF https://themeforest.net/downloads and good comment.

Thank you!

Regards

#144424 Copied In reply to: Quick view of product does not work properly in the last update!

Olga Barlow

Participant

October 28, 2016 at 16:26

You are welcome!

Regards

#144345 Copied In reply to: Sub-menu desapears if I move the cursor down with fixed menu
Olga Barlow

Participant

October 28, 2016 at 16:25
Hello,

Add the following code in custom CSS

.top-panel-open span { padding: 4px 9px; }

Regards
#144344 Copied In reply to: Top panel text
Olga Barlow

Participant

October 28, 2016 at 16:20
Hello,

Try this code

.single-product .tabs { background-color: transparent; }

Regards
#144340 Copied In reply to: Custom single produc page woocommerce
Olga Barlow

Participant

October 28, 2016 at 16:11

Hello,

Unfortunately, Shop page (and all the children pages: product categories, products), Blog page use default footer only. At present custom footer and prefooter could be used for simple pages only. I send request to our developers and if option to use custom footer for the shop page could be added you’ll see it in one of the next updates.

Regards

#144337 Copied In reply to: Static block in footer on Shop page

Olga Barlow

Participant

October 28, 2016 at 15:59

Hello,

I have added some styles to align sign in link. If you want to add any content next to it use Right Sidebar widget area (Appearance > Widgets). Because you moved this area our widgets will be unstyled and you will need additionally customize them.

If you need our help with additional customization you may send request here https://www.8theme.com/customization-services/ because such service is not included in our basic support.

Regards

#144334 Copied In reply to: Sing in link next to cart and highlight current item in menu

Olga Barlow

Participant

October 28, 2016 at 15:33

Hello,

I checked your site in a few different browsers and don’t see the problem with quick view anymore.

Regards

#144328 Copied In reply to: Quick view of product does not work properly in the last update!

Olga Barlow

Participant

October 28, 2016 at 15:30

Hello,

Plugin adds a link with additional image http://prntscr.com/d02j6k and you get it twice. I think plugin author will be more helpful in this case.

Regards

#144327 Copied In reply to: there was a problem with your action on Theme options panel

Olga Barlow

Participant

October 28, 2016 at 14:36

Hello,

You are welcome!

Regards

#144322 Copied In reply to: Google maps api key

Olga Barlow

Participant

October 28, 2016 at 14:35

Hello,

I fixed it on your site. I found the reason of problem. We’ll also fix it in ou next update.

Regards

#144320 Copied In reply to: Little issue on shop page

Olga Barlow

Participant

October 28, 2016 at 14:20

Hello,

Yes, sure.

Regards

#144311 Copied In reply to: Xstore Engineer Slider
Olga Barlow

Participant

October 28, 2016 at 14:17
Hello, @SupaDucta

Go to Theme Options > Styling > Custom CSS and add the following code

.nav-sublist-dropdown:before { top: -50px; height: 70px; }

Regards
#144307 Copied In reply to: Sub-menu desapears if I move the cursor down with fixed menu
Olga Barlow

Participant

October 28, 2016 at 14:14

Hello,

Ok, sure. Feel free to ask if you need any other help.

Regards

#144305 Copied In reply to: Image resizing/presentation issues

Olga Barlow

Participant

October 27, 2016 at 13:03

Hello,

I see. Could you, please, provide temporary access to your admin panel? We’ll try to help you.

Regards

#144150 Copied In reply to: Image resizing/presentation issues

Olga Barlow

Participant

October 27, 2016 at 12:50

You are welcome!

Regards

#144149 Copied In reply to: translation in single product page

Olga Barlow

Participant

October 27, 2016 at 12:49

Hello,

Check the Contact Form 7 topic http://contactform7.com/faq/i-see-green-border-response-but-i-never-receive-mail/

Do you have this issue with our theme only or with default WP theme too? We are able to provide support for issues related to our theme only.

Regards

#144148 Copied In reply to: Contact Form – Not receiving emails

Olga Barlow

Participant

October 27, 2016 at 12:44

Hello,

Use child theme if you plan changes! https://www.8theme.com/demo/docs/xstore/#child_theme
To change single product page layout you need to edit
xstore/woocommerce/single-product-content.php

You can choose Default hover effect (Theme Options > E-Commerce > Product Page Layout > Buttons hover > Default) if you don’t like this type of hover and want to edit another one, then you need to edit xstore/woocommerce/content-product.php

Regards

#144145 Copied In reply to: Edit the product detail view

Olga Barlow

Participant

October 27, 2016 at 12:39

Hello,

You have translated one quantity string, but there was one more and it was untranslated. Check your site now.

Regards

#144142 Copied In reply to: translation in single product page

Olga Barlow

Participant

October 27, 2016 at 10:46

Hello,

We’ll add compatibility with this plugin in one of our next updates.

Regards

#144124 Copied In reply to: Problem with zoom magnifier

Olga Barlow

Participant

October 27, 2016 at 10:36

You are welcome. I’m glad that you sorted out.

Regards

#144123 Copied In reply to: Default Background for Images

Olga Barlow

Participant

October 27, 2016 at 10:32

Hello,

Could you describe me in details what is different from demo hipster shop page? Provide, please, link to your site.

Regards

#144122 Copied In reply to: I import the Hipster demo, and the Shop page?

Olga Barlow

Participant

October 27, 2016 at 10:30

Hello,

Theme Options related to Redux plugin. We have created topic for plugin author (https://github.com/reduxframework/redux-framework/issues/3158). Once we get any response I’ll inform you.

About price issue. I have enabled default WooCommerce theme – Storefront and see the same issue. Suppose you need to contact plugin author to get help. We’ll be able to help you only in case problem appears with our theme only.

Regards

#144121 Copied In reply to: there was a problem with your action on Theme options panel

Olga Barlow

Participant

October 27, 2016 at 09:22

Hello,

It’s because you use .png images with transparent bg for your hover image. To fix this situation you either need to add the following code in Theme Options > Styling > Custom CSS
.content-product .product-image-wrapper.hover-effect-swap .image-swap {background-color: #fff;}
or replace images and use images with bg.

Regards

#144108 Copied In reply to: Image Overlap on Hover

Olga Barlow

Participant

October 27, 2016 at 09:08

Hello,

Could you provide me the link to page where we’ll be able to see this issue? Because we don’t have such problem on our installs.

Regards

#144102 Copied In reply to: Little issue on shop page
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Viewing 28,710 results - 28,681 through 28,710 (of 30,337 total)

Viewing 30 posts - 28,681 through 28,710 (of 30,337 total)

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