Forum Replies Created

Viewing 30 posts - 28,411 through 28,440 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 18, 2016 at 15:59

    Hello,

    Sorry for some delay in answering.
    I have updated theme for you to fix the problem with header and category description. You can find backup of the old version in themes folder on your server. And may delete it if you don’t need.

    To fix breadcrumbs issue go to WooCommerce > Settings > Products and choose Shop page http://prntscr.com/d8vx3t

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 18, 2016 at 15:29

    Hello,

    Your problem is related to how you add this element? If you want to add tabs on page you should use VC element – Tabs. Don’t use Widgetized sidebar that has Static Block wich has Tabs element. In this case, tabs and currency switcher won`t work.
    If you use tabs in right way http://prntscr.com/d8vklj everything works: tabs and switcher.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 18, 2016 at 14:46

    Hello,

    We never had such option as “Slider speed” for the “Complete the look” VC element.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 18, 2016 at 14:41

    Hello,

    Done. I have added content and also additional code in custom http://prntscr.com/d8v07n

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 18, 2016 at 13:59

    Hello,

    I have added the following code in your Custom CSS
    .empty-category-block:before {top: 160px;}
    We’ll also fix it in next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 18, 2016 at 13:39

    Hello,

    Where exactly you want to add that section? Provide me screenshot and link to that page.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 18, 2016 at 12:01

    Hello,

    Yes, It’s possible to hide using custom CSS. Please, provide me link to page where you want to hide it in Private Content area and I’ll help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 18, 2016 at 11:58

    Hello,

    Check the admin panel access, please. We got error
    BŁĄD: Nieprawidłowy adres e-mail. Nie pamiętasz hasła?

    I’ll be very careful.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 18, 2016 at 11:55

    Hello,

    You are welcome! I’m so glad that you like our theme! Thanks for using.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 18, 2016 at 11:53

    Hello,

    Send me the page where you want to use it and I’ll help you to create the same block. Then you’ll be able to check and understand how it was created to change the information.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 18, 2016 at 11:45

    Hello,

    Due to Envato support policy if you support period expired you can renew it on TF https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

    Then you need to contact us and we’ll extend your support period.
    Also, explain when and where you get such error.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 18, 2016 at 11:34

    Hello,

    1) We use default WooCommerce breadcrumbs function to show breadcrumbs. And this is how they work. If you want to change it you may try WooCommerce snippets https://docs.woocommerce.com/document/customise-the-woocommerce-breadcrumb/

    2) You are using google fond. I suppose this is how it looks for non-retina displays. Or you have such issue with our theme only?

    3) Add the following code in custom CSS
    .nav-sublist-dropdown:before {top: -20px;}

    4) Add the following code in custom CSS
    .sidebar-widget .current-menu-item a {text-decoration: underline;}

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 18, 2016 at 10:54

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 18, 2016 at 09:52

    Hello,

    If you use images with different size you can enable crop option in WooCommerce settings (WooCommerce > Settings > Products > Display) to make them equal height. Or you may try to add max-height for your image block, this is not good practice in general but if you want to have all the image block with the same size it can be like workaround for you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 18, 2016 at 08:53

    Hello,

    Yes, just press cancel button http://prntscr.com/d8r3h5
    After that go to Theme Options and activate theme there. That’s all.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 18, 2016 at 08:51

    Hello,

    Sorry for some delay in answering. Could you,please, provide also FTP access to your site. Our developers will try to fix your problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 18, 2016 at 08:47

    Hello, @npucci, @ingenuitor,

    Take our apologies if you faced any inconveniences while update our theme.
    If you just want to update XStore theme you need to skip Setup Wizard http://prntscr.com/d8r3h5
    Also, every step, except Activation, has “Skip This Step” button http://prntscr.com/d8r43b and you can proceed to next step. You just need to read the description of the step and decide if you need the described content or not. If you choose the installation of demo version you should understand, that this content will be installed once you press “Continue” button.
    Anyway, we’ll add the notice that Setup Wizard can be canceled for those who just want to update theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 18, 2016 at 08:27

    Hello,

    Could you provide, please, WP admin panel and FTP access? We’ll help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 18, 2016 at 08:26

    Hello,

    I’m glad to hear that you sorted out. Yes, you can disable chat in Theme Options.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 18, 2016 at 08:21

    Hello,

    Sorry for some delay in answering. As I can see you have sorted out how to change the color of the tabs. I would also suggest you to add padding http://prntscr.com/d8qyek then your tabs will look better.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 18, 2016 at 08:17

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 17, 2016 at 18:26

    Hello,

    Our theme based on bootstrap but unfortunately we don’t have the tutorial that you are talking about. We took into account your suggestions and we’ll try to create this. XStore theme use VC as page builder and we also created many theme elements based on VC, so if you plan to disable VC you will lose these elements.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 17, 2016 at 18:22

    Hello,

    We use default woocommerce function to show the breadcrumbs. Does it work with default WooCommerce theme (Storefront)?
    Have you followed Yoast SEO plugin instructions https://kb.yoast.com/kb/implement-wordpress-seo-breadcrumbs/ ?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 17, 2016 at 18:12

    Hello,

    You can change the logo size in Theme Options > Header settings http://prntscr.com/d8iojx

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 17, 2016 at 17:58

    Hello,

    Actually, such additional customization is not included in our support.

    1) .content-product .woocommerce-Price-amount.amount {font-size: 18px;}
    .content-product .price-unit.smaller .woocommerce-Price-amount.amount {font-size: 14px;}

    2) .cart-popup-container {width: 30em;}
    .cart-popup-container .units-info,.cart-popup-container .delivery-time-info{
    font-size: 11px;
    margin-bottom: 5px;
    line-height: 1.2;
    }
    .cart-popup-container.product_list_widget li {
    padding-bottom: 1em;
    margin-bottom: .7em;
    margin-top: .7em;}

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 17, 2016 at 17:35

    Hello,

    Please, send me link to the page where I’ll be able to see the problem and also provide temporary admin panel and FTP access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 17, 2016 at 15:02

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 17, 2016 at 15:00

    Hello,

    Could you provide admin panel and FTP access, please? We’ll check what could be the reason of your issue.

    Refgards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 17, 2016 at 14:08

    Hello,

    Sorry for some delay in answering.
    Use the following code to change the line-height
    .sidebar-widget.widget_product_categories .widget-title, .wpb_widgetised_column .widget_product_categories .widget-title {line-height: 1.1;}

    Workaround for the sidebar issue can be the following customization http://prntscr.com/d8fdg6
    Copy into child theme file xstore/woocommerce/content-single-product.php and make changes from screenshot.

    Let me know if such solution is ok for you http://prntscr.com/d8fgik .

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 16, 2016 at 14:21

    Hello,

    When you scroll to the bottom you see http://prntscr.com/d7zjjx firs and then next 20 products http://prntscr.com/d7zk2c
    Or what do you want to achieve?

    Regards

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Viewing 30 posts - 28,411 through 28,440 (of 30,337 total)
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