Tabs are all open instead of hidden until selected

This topic has 9 replies, 3 voices, and was last updated 7 years, 5 months ago ago by Olga Barlow

  • Avatar: rwlee33
    rwlee33
    Participant
    November 15, 2016 at 11:37

    Hi, strange thing I noticed. On my staging site, all the tabs are hidden until selected. On the live site, the tabs all opened and all the products in each are listed below. Makes it messy.

    It’s a static block, and even the static block works as expected. Only when it’s in the homepage and live site does it list all the tabs.

    Notice the tabs: Featured, New, On Sale get listed at the top, and expanded.

    Any idea what’s going on?

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: 8theme
    8theme
    Support staff
    November 15, 2016 at 11:51

    Hello,

    Please, provide us your admin access to the live website so we could check it.

    Thank you

    Avatar: rwlee33
    rwlee33
    Participant
    November 15, 2016 at 13:56

    Below. Thanks!

    Please, contact administrator
    for this information.
    Avatar: rwlee33
    rwlee33
    Participant
    November 15, 2016 at 13:57

    following replies

    Avatar: rwlee33
    rwlee33
    Participant
    November 16, 2016 at 00:40

    Changed the page to a test page for you while I declutter the home page. All the open tabs was getting messy.

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 16, 2016 at 14:19

    Hello,

    I have added element with tabs http://prntscr.com/d7ziwr and it works fine http://prntscr.com/d7zj2j .

    Regards

    Avatar: rwlee33
    rwlee33
    Participant
    November 16, 2016 at 14:23

    Thanks, I did the same as you, many different ways. After a few loads, they always auto expand. Can you try again with more than 2? I’ll do the same and send an image. It’s 12:23am in Sydney, so I’ll have to send in the morning. Thanks again.

    Avatar: rwlee33
    rwlee33
    Participant
    November 17, 2016 at 14:24

    Hi, I saw that you had more than 1 tab and they weren’t open, but there wasn’t any content in the 2nd tab.

    I tried again and added a third tab. They all opened.

    http://imgur.com/a/dRdYw

    Can you have a look. Also, the Currency switcher isn’t working for the 8theme Product Slider. The Currency Switcher developer said:

    For solve issue with slider(if you have experience in PHP development ) :

    Find the code where prices are formed in the slider. And use shortcode [woocs_show_custom_price] – http://currency-switcher.com/shortcode/woocs_show_custom_price/ OR $WOOCS->woocs_exchange_value() – http://currency-switcher.com/function/woocs-woocs_exchange_value/

    *** Also, can you please make changes to the home-test page, not the home page?

    Thank you!

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 18, 2016 at 15:29

    Hello,

    Your problem is related to how you add this element? If you want to add tabs on page you should use VC element – Tabs. Don’t use Widgetized sidebar that has Static Block wich has Tabs element. In this case, tabs and currency switcher won`t work.
    If you use tabs in right way http://prntscr.com/d8vklj everything works: tabs and switcher.

    Regards

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