XStore v3.0 – how to turn off annoying support speech bubble feature

This topic has 3 replies, 2 voices, and was last updated 7 years, 5 months ago ago by Olga Barlow

  • Avatar: themadguru
    Robert
    Participant
    November 17, 2016 at 21:02

    Hi

    I installed XStore v3.0 in a test environment. After entering my key and going to Theme Options, the live chat feature you have on your demo sites appears. I find this both annoying and invasive.

    Please can you kindly tell me how to remove this feature completely, as it’s neither wanted or needed on a production site.

    Regards

    2 Answers
    Avatar: themadguru
    Robert
    Participant
    November 17, 2016 at 21:24

    OK, I have found an option in Theme Settings myself. For anyone else interested, its here::-

    Admin -> Theme Options -> General -> Layout -> Support Chat = OFF

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 18, 2016 at 08:26

    Hello,

    I’m glad to hear that you sorted out. Yes, you can disable chat in Theme Options.

    Regards

  • Viewing 3 results - 1 through 3 (of 3 total)

The issue related to '‘XStore v3.0 – how to turn off annoying support speech bubble feature’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.