Hello,

I have uploaded source files of our theme and problem disappeared. Very likely that you tried to change theme files and deleted necessary files. Please, use child theme if you want to do any changes in template files!

Regards

Hello,

Take our apologies. We have corrected our description of this feature to avoid misunderstanding in future. Many of our users asked us to add compatibility with WooCommerce Product Vendors plugin that’s why we did that and added this information to the features list.

We are deeply sorry for inconvenience.

Regards

Hello,

Read our updated documentation https://www.8theme.com/documentation/xstore/plugins/mail-chimp-form-custom-styles/
Let me know if you still need help after that.

Regards

Hello,

As I have told you before after version 3.0. The new version 3.1 will include this option but don’t forget to update not just a theme but XStore Core plugin, because these options are plugin functions.

Regards

Hello,

Provide us FTP access to your site in Private Content area and confirm that we can update your theme.
Please, do the backup of your files before reply.

Regards

Hello,

I’m glad that you sorted out. If you enabled option products per page in Infinite Scroll plugin then, of course, it has more priority than our theme options.

Regards

Hello,

I think the new update will be available within a week.

Regards

Hello,

Check these abilities availability from your hosting:
1. http/https outgoing connects
2. 136.243.62.35 availability from your source ip address

Regards

Hello,

In this case, you also need to add the following code because pseudo element of drop-down area overlaps the main menu item link and you can’t press on it

.nav-sublist-dropdown:before {
    top: -15px;
    height: 30px;
}

Regards

Hello,

As I can see you have already updated theme to latest version. Problem was related to file permissions on your server, right?

Do you need any other help?

Regards

Hello,

It’s not too complicated. Go to Static Blocks > edit Prefooter and change the last column http://prntscr.com/dagoke

Regards

Hello,

It was theme issue with alignment for this type of header.

Regards

Hello,

You are welcome!

Regards

Hello,

Go to Theme Options > General > Header Settings > Header custom HTML http://prntscr.com/dag5qv

<div class="row" style="text-align: center; text-transform: uppercase;">
<div class="col-md-6" style="border-left: 1px solid #e6e6e6; padding: 4px 20px;">
<p style="color: black; font-size: 13px; margin-bottom: 0px;"><strong><i class="fa fa-phone" style="font-size: 16px; color: #f1ac2b;"></i>   +56 (46) 39 234 53</strong></p>
<span style="font-size: 12px;">Call Us Mon- Sat 8:30 am - 6:00 pm</span>

</div>
<div class="col-md-6" style="border-left: 1px solid #e6e6e6; padding: 4px 20px;">
<p style="color: black; font-size: 12px; margin-bottom: 0px;"><strong><i class="fa fa-envelope" style="font-size: 16px; color: #f1ac2b;"></i>   CONTACT@XSTORE.COM</strong></p>
<span style="font-size: 12px;">Xstore Online support 24h/7</span>

</div>
</div>

Regards

You are welcome!

Regards