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You have activated your purchase code more than 10 times

This topic has 5 replies, 3 voices, and was last updated 7 years, 4 months ago ago by Olga Barlow

  • Avatar: urvover
    urvover
    Participant
    November 20, 2016 at 16:15

    I have updated the theme to 3.0. I put a childedemo content. In the main Russian words have become as characters. While I was looking for a mistake several times and reinstalled wordpress theme. Nothing helps. Now the theme can not activate. what to do?

    #146368 Copied Theme version: 3.0
    4 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 22, 2016 at 08:41

    Hello,

    If you use Xstore theme for more than 1 domain you need to have the separate license for every single domain (excluding dev domains). Please, provide us your licenses for every working domain that you use ( use Private content area ) and we’ll be able to remove the limit of activations that you reached.

    Regards

    #146528 Copied
    Avatar: danganhtu7891
    danganhtu7891
    Participant
    November 27, 2016 at 14:33

    i have error too. i have many domain need to install your theme. lam-website.com, nhatlamshop.com,

    #147095 Copied
    Avatar: danganhtu7891
    danganhtu7891
    Participant
    November 27, 2016 at 14:46

    i install your theme fail 10 time because my host. after host fixed your theme tell me can not intall one more time. help me

    #147096 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 28, 2016 at 15:06

    Hello, @danganhtu7891,

    You can use 1 license per 1 domain. Please, contact us in our support chat and provide us license for every domain where you use your theme, then we’ll be able to help you.

    Regards

    #147180 Copied
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