Tagged: Purchase Code Error
I am using WP. I uploaded the theme successful, and when I want to activate the theme I got this error “API request call error”.
Any Help please?
Item Purchase Code:
in the private content
in another similar topic, you asked the person to check these things:
“Check these abilities availability from your hosting:
1. http/https outgoing connects
2. 188.8.131.52 availability from your source ip address”
I use http, but intend to shift to https soon.
I can’t access the IP address provided. I got a 403 Forbidden message “You don’t have permission to access / on this server.”
Hope this mybe of help.
Can you explain how we can check the availability of that ip address from our websites?
Because on the raw logs of what I think are the outgoing connections I have these: [see private content]
PS: This other person:
has solve the problem?
He is on OVH like me. Could you ask him how did he do it?
Thanks you all.
I sent a support ticket to them (OVH) and I am waiting for their answer.
P.S: I got an email saying that “We’d like to let you know that an update to your item XStore – Responsive WooCommerce Theme by 8theme is now available in your Downloads page.
Remember: you need to be logged in to download the update.”
is that a part of the issue?
No walid, it is not. XStore 3.1 doesn’t fix that, at least it didn’t do it to me.
If you have an hosting plan at OVH, like I have, you should try this:
(sorry it’s in italian, but images are explanatory)
and change it from Legacy to Stable.
I’m running Xstore on a localhost setup (XAMPP) and I’m having issues activating my theme with the purchase code. When I attempt to activate, I get the following error:
“API request call error. Contact your server providers and ask to update OpenSSL system library to the 1.0 version.”
Can you please advise on how to activate while developing in a localhost environment? I’m currently running XAMPP v2.5. Thanks.Site URL: hidden Theme version: 3.2 WooCommerce version: 2.6.9
You must be logged in to reply to this topic.Log in/Sign up
One standard license is valid only for 1 project. Running multiple projects on a single license is a copyright violation.
The message was successfully sent
Your shopping cart is empty