Hello,

Take my apologies for the delay in answering.
Have you tried to edit the page with default WP theme? What results did you get?
I see you are using many additional plugins for VC such as Save Load Element for Visual Composer, Templatera. These plugins also may affect the speed of your backend. Please, disable all the third-party plugins except those came bundled with our theme and check the page editing.

Regards

Hello,

No, we don’t have problems with HTTPS certificates. Could you, please enable WP debug and check if you have any warnings and notices? Also, provide me temporary admin panel access because you have enabled maintenance mode and we can’t check the site.

Regards

Hello,

Take my apologies for the delay in answering.
1) If you want to get the same styles for the MC form as you see on our demos add the custom class et-mailchimp and our structure, see here https://www.8theme.com/documentation/xstore/plugins/mail-chimp-form-custom-styles/

2) Add the following styles in Theme Options > Styling > Custom CSS

.btn-gencoupon {
    font-size: 13px;
    color: #f7f7f7;
    background-color: #384886;
    padding: 8px 20px;
    text-transform: uppercase;
    font-weight: 700;
    letter-spacing: 1px;
    display: inline-block;
    line-height: 1.8;
}
.btn-gencoupon img {
    margin-right: 8px;
}

3) Could you, please, provide me screenshot for better understanding?
4) It’s because of WooCommerce option http://prntscr.com/ded1u5 Choose any other location and that will disappear.

Regards

Hello,

Last update includes fix for this issue.

Regards

You are welcome!

Regards

Hello,

We don’t have such structure on our demo http://prntscr.com/de3n2t Do you use any third-party plugins to add that list?

Regards

Hello,

Provide me temporary admin panel and FTP access and I’ll check what can be the reason of your issue.

Regards

Hello,

Could you, please, provide me temporary access to your admin panel. We can’t reproduce the same issue.
Also, check if this problem appears with our theme only.

Regards

Hello,

1) Theme Options > Styling > Custom CSS added the following code in appropriate areas http://prntscr.com/de29o9

.post-type-archive-product .sidebar-widget.widget_top_rated_products {
    display: none;
}

If you want to change sidebar position for mobile you can do this in Theme Options http://prntscr.com/de2ad3

2) You can do this only if you use custom footer. I have created Static Block – Footer and added this block into your footer widget area. Go to Static Blocks > edit Footer static Block and columns http://prntscr.com/de2va4

Regards

Hello,

Yes, WPbakery is the VC. I send you the link to our theme documentation where you can find information how to update premium plugins https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Do this via FTP, please.

Regards

Hello,

We can’t include this fix for the main theme because we don’t use prettyphoto scripts for the image gallery by default, we use our own lightbox.

All the fixed to change it back were made in functions.php of your child theme, so you won’t lose it after update if you don’t change our code in functions.php.

Regards

Hello,

To change your options back after installation of any version do the following:
1) Before version import go to Theme Options > Import/Export > Options > Export options. You may copy and save the code in .txt file.
2) Install new version
3) Now if you want to change your options back go to Theme Options > Import/Export > Options and Import the old options. Save.

Also, I would recommend to do the backup of your Theme Options even before theme update, just in case.

Regards

Hello,

Sidebar was disabled for the single product page, I have enabeld it http://prntscr.com/ddmsia and now can see the categories list on single products page.

Regards

Hello,

1) To reduce the top bar height you may use the following code
.top-bar {line-height: 1.86rem;}
.topbar-widget.etheme_widget_socials .et-follow-buttons a {height: 1.86rem;}
2) change the paddings http://prntscr.com/ddm1qq
3) .navigation-wrapper .menu-inner {line-height: 1em;}
and also you may reduce the paddings http://prntscr.com/ddm3dj

Regards

Hello, @Kireaki,

I’m glad that you found solution. Feel free to contact us if you need any other help.

Regards